Account Specialist

Account Specialist

Aither Health is a healthcare solutions company offering a full suite of innovative products and services for third-party administrators and risk bearing entities such as self-funded employers, health plans and providers. We founded Aither to help disrupt this country's disastrous healthcare market. We work to reduce health care cost trends by applying our unique service model, selecting appropriate transparent vendor partners and building collaborative health care service delivery models. We believe in putting the physicians back in charge of health care. With our help, physicians can emphasize and prioritize the intrinsic power of the relationship with a patient to improve health outcomes and lower overall health care costs.

Job Description

Job Title: Account Specialist Status: Non exempt Why this role is important: The Account Specialist is a key support role that ensures seamless coordination between Account Managers, clients, brokers, and internal teams with an emphasis on stop-loss. This role is instrumental in handling stop-loss processing, subrogation assistance, and internal communications —helping to prevent unnecessary delays and ensuring timely, professional responses. The ideal candidate is highly organized, detail-oriented, has strong math aptitude and thrives in a structured environment while managing multiple tasks efficiently. Key Responsibilities: Provide day-to-day assistance to Account Managers and Stop Loss Administrators. Reporting & Data Management: Maintain and update client records, generate reports, and ensure data accuracy. Stop-Loss & Subrogation Coordination: Facilitate communication between the Client Relationship Manager, the stop-loss team, and other departments to ensure efficient processing. Document Preparation: Assist in drafting and formatting reports, presentations, and other business documents. Communication & Coordination: Serve as a liaison between departments, ensuring smooth information flow and timely task completion. Support special projects and initiatives as assigned by the department manager. Perform additional administrative tasks to support efficient business operations . Qualifications: High school diploma or equivalent; college degree preferred. Industry experience preferred. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Strong math aptitude with extensive experience in Excel including but not limited to, VLOOKUPs, and pivot tables. Previous experience in dealing with senior management, clients, and or brokers. Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Detail-oriented with strong problem-solving skills. Ability to handle sensitive information with confidentiality. Working Conditions: This is a full-time hourly position. Work is primarily conducted in an office environment, but hybrid work is possible with management permission. Compensation range: $20/hr-$22/hr