Registration Scheduler Float

Join our team and a culture that supports team engagement, community service and work life balance. Bay Medical Management LLC is a Management Services Organization (MSO) focused on practice management, professional and technical health, and is a subsidiary of Bay Imaging Consultants. Our 110+ board-certified radiologists provide professional radiology services to 12 bay area hospitals. We offer competitive salaries, profit sharing, 401K, and a comprehensive health and wellness insurance package. This position will be located at our state-of-the-art facility, Magnetic Imaging Affiliates LLC. Located near Berkeley and Oakland California. The facility is easily accessible from major Bay Area highways and BART with free onsite parking.

Position Summary

The Registration/Scheduler Float provides clerical and patient care support for the Imaging departments. Responsibilities include answering phones, using computer systems, registering patients, scheduling appointments, and greeting patients and visitors at the site. This position requires flexibility to float across various AM and PM shifts. This is a Monday-Friday day shift, occasional nights and weekends.

Essential Duties & Responsibilities

Other duties may be assigned.

• Greets patients/visitors; registers patients, obtains copy of insurance card and processes paperwork, including verification and/or authorization for requested procedures from insurance, and verification of referrals from physicians.

• Uses computer system to input, retrieve, and print patient information from stored database.

• Schedules and confirms appointments. Handles all calls including but not limited to: transferring, taking messages, directing callers and following up on tasks as needed.

• Demonstrates knowledge of importing and exporting images from the storage database and releases records as needed.

• Requests patient's prior imaging studies from referring physicians and medical facilities.

• Collects, documents and reconciles patient co-payments. Assembles appropriate billing paperwork and submits to the billing department daily with follow up if needed.

• Performs a variety of clerical tasks, including copying, filing, faxing, typing, and opening mail.

• Acts as a liaison between the outpatient sites and physician offices when coordinating patient care.

• Trains new employees. Maintains cleanliness and order of the waiting room and department.

• Complies with specific department policies and procedures. Utilizes department communication systems such as staff meetings and/or minutes.

• Assists the technologist with patient care duties when needed.

• Gets direction from Clerical Lead or Site Manager at home base for daily assignments.

Qualifications

Education & Experience

• High school diploma or GED required.

• Six months of related experience and/or training in a radiology setting preferred, or equivalent combination of education and experience.

Skills & Competencies

• Working knowledge of medical office procedures and medical terminology preferred.

• Basic computer/keyboard skills.

• Excellent verbal and written communication skills.

• Excellent customer service skills.

• Strong attention to detail.

• Ability to solve practical problems and interpret a variety of instructions.

Note: This job description is intended to provide a general overview of the position and does not encompass all responsibilities and tasks that may be required. The duties and responsibilities outlined above may be subject to change based on the needs of the organization

Compensation is based on the level and requirements of the role.

Rate range: $25.78 - $30.32 per hour

Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data.

Why You’ll Love Working Here

We offer a comprehensive and competitive benefits package designed to support your well-being both at work and at home. You’ll have access to:

• Medical, Dental, and Vision insurance
• 401(k) with company match and a generous profit-sharing program
• Paid time off including vacation (starting at up to 3 weeks/year), sick time, and holidays
• Flexible spending accounts (FSA), health savings accounts (HSA), and health reimbursement accounts (HRA) for select health plans
• Company paid Basic Life and AD&D insurance, and an Employee Assistance Program (EAP)
• A wide range of voluntary plans—from pet insurance to identity theft protection

We believe great benefits help you bring your best to work every day.

E-Verify: Bay Medical Management, LLC participates in E-Verify to confirm the employment eligibility of all individuals hired to work in the United States.

Equal Employment Opportunity: Bay Medical Management, LLC is an equal opportunity employer, deeply committed to a diverse and inclusive workplace. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected characteristics.

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