Senior Manager, Digital Product Management

Role Description

We are seeking a Senior Manager, Product Management, to lead the strategy and execution of a Residential Portal platform powering connected home systems. This role owns product direction, roadmap, and delivery for the Residential Portal domain and manages a team of product professionals. You will drive adoption and engagement, embed AI and intelligence into the platform, and shape how connected residential systems evolve into scalable digital ecosystems. This is a hands-on product leadership role in a complex IoT environment spanning devices, firmware, cloud platforms, and digital experiences.

Key Responsibilities

• Define and execute the multi-year product strategy for the Residential Portal
• Manage and mentor a team of Product Managers and/or Product Owners
• Own roadmap prioritization and delivery execution
• Drive adoption, engagement, and connected asset growth
• Embed AI, data, and intelligent insights into the user experience
• Identify opportunities for digital services and monetization

Product Strategy & Roadmap

• Define a clear product vision aligned to connected home and IoT trends
• Translate strategy into actionable roadmaps and measurable outcomes
• Make principled prioritization decisions across technical and business trade-offs

Adoption & Engagement

• Define and track KPIs tied to activation, engagement, retention, and feature usage
• Drive onboarding and usage improvements across connected experiences
• Use data and customer insights to continuously refine and optimize the platform

IoT & Technical Leadership

• Operate confidently in IoT environments involving device connectivity, firmware integration, APIs, and cloud services
• Ensure scalable, secure, and reliable architecture in partnership with engineering
• Balance innovation with system stability and performance

AI & Data Enablement

• Leverage device data to create actionable insights and predictive capabilities
• Partner with data teams to deliver AI-driven features that improve user value
• Ensure analytics and instrumentation are embedded into product design

Team Leadership

• Provide day-to-day leadership and coaching to Product Managers and/or Product Owners
• Establish clear accountability for roadmap execution and KPI delivery
• Elevate prioritization, rigor and outcome focus within the team

Qualifications

• Bachelor’s degree
• 8 + years of product management experience in IoT, connected devices, and/or digital platforms

Preferred Qualifications

• Prior experience managing Product Managers or Product Owners
• Strong understanding of IoT architecture, device-cloud integration, APIs, and cloud platforms
• Experience driving adoption and engagement in digital or connected products
• Experience embedding AI and data-driven intelligence into product strategy
• Strong residential domain knowledge (HVAC, connected home, or similar systems preferred)
• Ability to operate effectively in complex, cross-functional environments

Requirements

• Must have unrestricted authorization to work in the USA. No visa sponsoring available.

Pay Range

• The annual salary for this position is between $117,500.00 - $234,500.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.

Benefits

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives
• Retirement Benefits
• Time off and Leave:
  • Paid vacation days, up to 15 days
  • Paid sick days, up to 5 days
  • Paid personal leave, up to 5 days
  • Paid holidays, up to 13 days
  • Birth and adoption leave
  • Parental leave
  • Family and medical leave
  • Bereavement leave
  • Jury duty leave
  • Military leave
  • Purchased vacation
• Disability: Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
• Tuition Assistance