Sales Executive - Riverside Ford of Tulsa

Job Description

Job Description

As a Sales Executive , you will be at the forefront of creating memorable experiences for our customers. You’ll guide clients through every step of the car-buying process—from their initial inquiry to driving off the lot with their new vehicle—all while building lasting relationships that go beyond the sale.

• Family-Owned & Community-Focused : As a family business with over 50 years of legacy in Dallas, we believe in treating our team members like family and fostering a supportive, inclusive work environment.

• Career Growth : We are committed to helping our team members grow professionally. From training to advancement opportunities, we invest in your future.
• Rewarding Work : Enjoy a competitive salary and generous commissions in a performance-driven environment where your success is celebrated.

Responsibilities:

• Learns and utilizes all company and manufacture provided software including but not limited to the Client Relationship Management (CRM) system, vehicle appraisal system, and service drive opportunities.
• Prospects for new and current clients
• Executes individual business plans in order to build business relationships and grow sales
• Maintains a working knowledge of purchases, leases and F&I products
• Understands all current new car and pre-owned manufacture and captive lender programs and rates
• Verifies insurance adds new vehicle to insurance policy and completes paperwork
• Protects the company from potential export transactions and any potential fraud scenarios
• Assists in the collection of cash/credit related to client deposits and "cash down"
• Accountable for helping in the sale of F&I products
• Fully prepares for each client appointment and logs appointments in CRM system
• Greets prospective and repeat clients on the service drive and analyzes their position towards buying another vehicle
• Works in partnership with the F&I Team and accounting team to resolve any outstanding contracts or incomplete deals
• Follows up with clients and prospective clients in a timely fashion
• Is fully dedicated to a team concept and will assist others for the greater good of the department
• Accountable for departmental performance and manufacture standards, including but not limited to; safety equipment activation, technology usage requirements, "Customer Service Index", "Gross Average", "Finance & Lease" and vehicles sold
• Has proper knowledge of vehicles and current market trends
• Meets/Exceeds Land Rover Jaguar Dallas and manufacture training and certification plans and standards
• Understands and adheres to the Land Rover Jaguar Sales Process
• Knows and understands the Client Concern Resolution (CCR) process, and use the program to achieve client satisfaction
• Knows and understands the Land Rover Jaguar Dallas Privacy and Information Security Policies, and adhere to the requirements
• Reads and understands all company policies and procedures
• Attends weekly department meetings at 10:00 am daily
• Other duties as assigned

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid holidays & paid time off
• Vision insurance
• Earn vacation hours after 90 days
• Aggressive Employee Referral Program

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