Key Account Sales Representative

The Key Accounts Sales Representative manages assigned Key Accounts within MFCP and is responsible for supporting sales and profit growth strategies for assigned customers. This role sells MFCP products and services services existing accounts develops new account opportunities resolves customer issues and coordinates cross-functionally to deliver a consistent customer experience across MFCP locations. The position requires seasoned sales and account management experience a full understanding of the assigned area of specialization and the ability to resolve a wide range of customer pricing and account-related issues in creative and effective ways.

Salary: $70000K - $150000K DOE

Primary Duties:

• Manage assigned Key Accounts including ownership of sales growth profit targets customer retention and execution of short- and long-range account strategies.
• Sell MFCP products and services to assigned customers service existing accounts identify new account opportunities and support growth across customer business units and locations.
• Develop and maintain strong relationships with key decision makers and influencers through customer sales calls business reviews presentations and ongoing communication.
• Field customer questions resolve complaints or service issues and coordinate with internal teams to ensure timely consistent and effective customer support.
• Analyze customer needs account activity pricing profitability sales performance and business trends to determine appropriate solutions and recommendations.
• Independently resolve a wide range of account-related issues and escalate broader-impact or highly complex matters to management as appropriate.
• Partner with customers managers branches sales teams Legal Credit Finance and other internal stakeholders to support account growth customer satisfaction and profitability.
• Provide guidance to less experienced employees on account processes customer expectations pricing approach and sales support needs.
• Develop implement and maintain Strategic Account Business Development Plans including account growth initiatives pricing strategies opportunity pipelines and profitability goals.
• Prepare and deliver sales presentations proposals RFQ responses and customer-specific business recommendations that support account growth and customer needs.
• Manage RFQs for assigned accounts including developing RFQ strategies that improve win rates support profitability and align with customer and business expectations.
• Coordinate with Legal and MFCP management on contract terms conditions rebates and other commercial requirements for assigned Key Accounts.
• Provide regular communication guidance and direction to branches sales teams and internal stakeholders regarding Key Account pricing contract requirements customer expectations and service approach.
• Monitor customer sales profit volume and activity results against budget; investigate variances; prepare activity and results reports; and recommend corrective actions to improve performance.
• Collaborate with Credit and Finance to support customer payment within approved terms and resolve account-related financial issues as needed.
• Support the implementation and continuous improvement of Key Account processes tools reporting and quarterly business reviews that improve productivity consistency and customer value.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

Experience and Education:

• Bachelors degree in business sales marketing industrial distribution or a related field preferred; equivalent directly related experience may be considered.
• Minimum of 5 years of related experience in sales key account management strategic account development industrial distribution or a similar commercial role.
• Experience selling products or services managing customer relationships resolving customer issues and developing new account opportunities.
• Demonstrated experience supporting account plans pricing strategies RFQs contracts sales presentations activity reporting and profitability targets.
• Experience working in a multi-location or cross-functional environment is preferred.
• Performs work with limited day-to-day instruction handles a wide range of issues independently and escalates broader-impact or highly complex matters to management.

Skills Knowledge and Abilities:

• Must be 21 and have a valid drivers license acceptable driving record and ability to meet company driving requirements.
• Full understanding of sales key account management customer relationship development pricing strategy contract coordination and profitability management.
• Strong customer service orientation with the ability to build long-term relationships and resolve customer questions concerns and complaints professionally.
• Strong oral and written communication skills including the ability to prepare and deliver effective sales presentations business reviews proposals and internal updates.
• Persuasive communication and influencing skills with the ability to support alignment between customers and internal stakeholders around account strategies pricing approach and service expectations.
• Strong business acumen with the ability to evaluate sales margin volume customer trends and account performance to recommend effective actions.
• Strong organization planning prioritization and time management skills with the ability to manage multiple accounts projects RFQs and deadlines.
• Strong problem-solving deductive reasoning and decision-making skills including the ability to evaluate diverse factors identify solutions and escalate issues appropriately.
• Detail-oriented with strong math aptitude accuracy follow-through and a sense of urgency.
• Ability to work independently and collaboratively across branches sales teams customers vendors and internal departments.
• Ability to provide guidance to less experienced employees on account processes customer expectations pricing approach and sales support needs.
• Proficiency with Microsoft Office Suite and business systems used for sales reporting customer activity tracking order coordination and account management.

Physical Demands and Work Environment:

The essential functions of this position require the employee to perform the following physical activities and work in the following environments:

• Work environments may include warehouses with moving equipment fluctuating temperatures and varied storage arrangements as well as offices manufacturing facilities machine shops agricultural operations and customer sites.
• Ability to lift and carry up to 70 pounds is required.
• Physical activities may include stooping reaching above shoulder level pushing pulling prolonged walking or standing on concrete flooring and climbing ladders as needed.
• The physical demands and work environment described here are representative of those employees encounter while performing the essential functions of the position.
• Must be physically present in the office or branch as needed to perform the essential functions of the role.
• 50% or more of travel is required by automobile and/or air travel.
• Regular and reliable attendance is required.

Additional Information:

MFCP participates in E-Verify.

We are an Equal Opportunity Employer. We do not discriminate on the basis of age race sex color religion national origin marital status sexual orientation veteran status military status disability genetic information or any other applicable status protected by federal state or local law.

Candidates are subject to pre-employment criminal background screening drug screening DMV record review and reference checks.

Required Experience:

IC