Strategic Account Manager - Central
$110.5k - $134.55kOutSystems
There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems! OutSystems is seeking a high-performing, "hunter-closer" Account Manager to join our newly formed Churn Prevention Team. This is a high-visibility, strategic role centered on a "turnaround mandate" to recover, stabilize, and eventually grow our most at-risk enterprise accounts. This role will be part of a dedicated cross-functional squad including a Solutions Architect and Customer Success Managers, with a direct line of reporting to senior sales leadership. Key Responsibilities
OutSystems is a global company, with more than 900k developer community members, 1,700 employees, more than 600 partners, and thousands of active customers in over 75 countries and across 21 industries. Founded in 2001, OutSystems now has offices in the United States, United Kingdom, the Netherlands, Portugal, Germany, the UAE, Japan, Hong Kong, Malaysia, Australia, India, and Singapore, and includes a thriving, worldwide community of remote employees. Our customers are some of the world's most recognizable brands across diverse industries- such as Toyota, Heineken, Bosch, KeyBank, and UCLA-who trust OutSystems to deliver ROI and transformational impact.
Consistently recognized as a leader by top analyst firms Gartner, IDC and Forrester, OutSystems continues to shape the future of enterprise software development in the agentic era. We are proud to be named a leader in more than 100 categories on G2, including #1 in Customer Satisfaction in Enterprise Low Code Development, and most recently as a leader in AI Agent Building in the G2 Spring 2026 Reports.
Working at OutSystems Our culture is built on our core values of Trust, Customer Success, Innovation, and Alignment. We operate as one global OutSystems team, taking ownership to pursue our vision of being the AI platform enterprise leaders trust to build, secure, and evolve their most critical applications and systems. What do we have to offer you?
- Own the end-to-end commercial recovery of at-risk accounts using structured intervention playbooks.
- Lead restructures involving pricing migrations, competitive threats, and platform rationalization due to M&A.
- Rebuild trust and re-establish the OutSystems ROI and value proposition at the C-suite and VP level.
- Once stabilized, you retain full ownership of the accounts to capitalize on deep relationship equity.
- Identify new business units and use cases to drive long-term ARR expansion.
- A proven track record in complex SaaS renewal negotiations and managing distressed or at-risk accounts.
- Ability to triage a portfolio based on risk and urgency, utilizing health scoring and adoption metrics to build account-specific save plans.
- Exceptional skills in rebuilding eroded relationships and navigating organizational complexity such as "champion loss" or shifting buying committees.
- Ability to work frictionlessly with a dedicated Solutions Architect and existing CSMs.
- A bias toward action and the ability to thrive in high-pressure, high-visibility environments.
OutSystems is a global company, with more than 900k developer community members, 1,700 employees, more than 600 partners, and thousands of active customers in over 75 countries and across 21 industries. Founded in 2001, OutSystems now has offices in the United States, United Kingdom, the Netherlands, Portugal, Germany, the UAE, Japan, Hong Kong, Malaysia, Australia, India, and Singapore, and includes a thriving, worldwide community of remote employees. Our customers are some of the world's most recognizable brands across diverse industries- such as Toyota, Heineken, Bosch, KeyBank, and UCLA-who trust OutSystems to deliver ROI and transformational impact.
Consistently recognized as a leader by top analyst firms Gartner, IDC and Forrester, OutSystems continues to shape the future of enterprise software development in the agentic era. We are proud to be named a leader in more than 100 categories on G2, including #1 in Customer Satisfaction in Enterprise Low Code Development, and most recently as a leader in AI Agent Building in the G2 Spring 2026 Reports.
Working at OutSystems Our culture is built on our core values of Trust, Customer Success, Innovation, and Alignment. We operate as one global OutSystems team, taking ownership to pursue our vision of being the AI platform enterprise leaders trust to build, secure, and evolve their most critical applications and systems. What do we have to offer you?
- A company at the vanguard of the agentic revolution, where we don't just react to AI innovation-we architect it. Joining OutSystems means stepping onto a high-growth rocket ship that combines the fearless agility of a startup with the sophisticated, global foundation of an enterprise powerhouse.
- Real growth opportunities. We don't just talk about development; we invest in it through structured programs designed to scale your expertise. Whether you are aiming for vertical progression, exploring lateral moves into new domains, or mastering specialized AI skills through our Professional Development Fund and Internal Mobility Program, we provide the resources to get you there.
- A global collective of world-class talent, where you'll collaborate with enterprise software legends and sought-after thought leaders. At OutSystems, our industry experts aren't just visionaries-they are accessible, approachable mentors who are deeply invested in your growth as we architect the agentic future together.
Vacancy posted 4 days ago
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