Service Specialist
Upturn Co.
Este puesto es responsable de determinar las necesidades de cada cliente con el fin de ayudarle con la compra de mercancía. Además, se encarga de procesar y organizar órdenes realizadas por los clientes a través de internet o de manera presencial en el establecimiento. Este puesto también es responsable de mantener actualizado el inventario de la floristería y notificar a su supervisor siempre que haya necesidad de hacer nuevas órdenes. En adición, este puesto se encarga de desarrollar contenido promocional para la empresa y de participar en el mismo.
FUNCIONES Y RESPONSABILIDADES
Se pueden hacer ajustes razonables para permitir que las personas con discapacidad realicen las funciones esenciales. Orienta a los clientes sobre los productos y servicios que se ofrecen. Trabaja con los clientes para determinar qué tipo de arreglo floral necesita. Atiende las llamadas y mensajes de los clientes. Factura y cobra a los clientes los productos ordenados. Diseña la ruta de entrega basada en las órdenes de los clientes. Registra órdenes en el sistema de control de inventario y ventas. Mantiene limpia el área de trabajo antes, durante y al final de su turno. Maneja el inventario y se asegura de que cuenten físicamente con lo que se presenta en línea como disponible; si hace falta inventario lo notifica inmediatamente al supervisor. Crea contenido promocional para las redes sociales. Participa frente cámara en los vídeos, fotos y audios que se publican en las redes sociales de la empresa u otros fines publicitarios. Envuelve y despacha órdenes de clientes. Ocasionalmente confecciona arreglos florales con diseños predeterminados o con nuevos diseños. #J-18808-Ljbffr Upturn Co.- ...adjustments can be made to allow people with disabilities to perform the essential functions. 1. Guides clients about the products and services offered. 2. Works with clients to determine what type of floral arrangement they need. 3. Answers clients' calls and messages....SuggestedImmediate startShift work
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