Provider Service Representative

Provider Service Representative – 2362623 Schedule Monday - Friday 8:00AM - 5:00PM Primary Responsibilities Assist in end‑to‑end provider claims and help enhance call quality Assist in the design and implementation of programs that build/nurture positive relationships between the health plan, providers and practice managers Support development and management of provider networks Help implement training and development of external providers through education programs Identify gaps in network composition and services to assist network contracting and development teams All other duties as assigned Benefits Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life & AD&DD Insurance along with Short‑term disability and Long‑Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) Compensation Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $18 to $32 per hour based on full‑time employment. We comply with all minimum wage laws as applicable. Required Qualifications High School Diploma/GED 3+ years of managed care or medical insurance experience with provider network management (including provider claims, credentialing, contract documentation and configuration processing). Knowledgeable of HMO, Commercial, Medicare, Medicaid lines of business 1+ years of experience with communication skills including telephone etiquette Intermediate level of proficiency with Microsoft Office programs including Excel and Word EEO Statement At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone of every race, gender, sexuality, age, location, and income deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment. #J-18808-Ljbffr Optum