Key Account Manager - San Francisco, California
$83k - $108kiRhythm Technologies
iRhythm Technologies seeks a Key Account Manager to support high-volume cardiac care accounts in the San Francisco area. The role involves managing customer relationships, driving account performance metrics, and coordinating across internal teams to ensure clinical and business outcomes.
Responsibilities
- Partner with sales organization to drive customer success within large account segment
- Monitor registration volume, inventory, satisfaction, and workflow efficiency metrics
- Serve as primary escalation contact for internal teams and assigned accounts
- Train customers on iRhythm service tools including ZioSuite and MyZio
- Develop action plans to improve account performance and drive efficiency improvements
Requirements
- Bachelor's degree preferred or equivalent education and professional experience
- Minimum 3 years in sales, account management, or customer success with large accounts
- Proven healthcare, medical device, or biotechnology account management experience
- Salesforce CRM proficiency and Microsoft Office skills
- Strong presentation and stakeholder influence abilities across organizational levels
- Ability to multitask and prioritize in fast-paced environments
- Willingness to travel 30% or higher as needed
Compensation: $105,000 base with 15% annual bonus
Vacancy posted 22 days ago
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