Experienced Automotive Service Advisor

Job Description

Job Description

Description:

Description

Are you an experienced Service Advisor who knows how to turn great customer service into customer loyalty? Great Lakes Honda of Fishers is looking for a motivated, customer-focused professional who thrives in a fast-paced dealership environment and is ready to take their career to the next level.  If you’re an experienced Service Advisor who takes pride in delivering outstanding service, building customer loyalty, and producing results, we want to meet you! 

What You’ll Do

• Welcome customers and guide them through the vehicle service process.
• Listen to customer concerns, recommend maintenance and repairs, and explain services clearly.
• Build lasting customer relationships through trust, communication, and follow-through.
• Prepare repair orders, communicate with technicians, and keep customers informed throughout the repair process.
• Recommend additional services that help customers maintain their vehicles safely and reliably.
• Meet dealership goals for customer satisfaction, sales, and service department performance.

  What We’re Looking For

• Previous automotive dealership Service Advisor experience required.
• Strong communication, customer service, and relationship-building skills.
• Knowledge of vehicle maintenance, repair processes, and dealership service operations.
• Ability to multitask, stay organized, and thrive in a busy service drive.
• A positive attitude, strong work ethic, and commitment to customer satisfaction.
• Confidence in recommending services and achieving sales goals.
• Experience in CDK a plus
• Clean and valid Driver's License.

Equal Opportunity Employer Statement:
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.