Entry-Level Accounts Receivable Specialist

Job Description

Job Description

In this role, you will contact B2B customers with past-due accounts to discuss their balances, gather and document information related to payments, and help customers set up manageable payment plans. No prior A/R experience is required—we provide full, paid training! We are looking for individuals who are motivated and customer-focused. This is a great starting position for individuals with strong communication and problem-solving skills.

 

Duties and Responsibilities

· Contact customers with past-due accounts by phone and email to facilitate payments and secure commitments

· Ensure timely payments and follow up with customers as needed

· Negotiate reasonable payment plans with customers

· Document all customer communication activities accurately in Sage CRM

· Analyze customer financial information in Sage 300

· Monitor and update customer accounts as needed

· Work closely with Credit and Sales team to resolve customer issues

· Maintain a high level of professionalism and customer service at all times

· Bring a positive attitude and eagerness to learn

 

Requirements and Qualifications

· High School Diploma or equivalent

· Strong verbal and written communication skills

· Excellent customer service skills

· Strong attention to detail and organizational skills

· Proficient in computer applications, such as Microsoft Office

· Able to work both independently and as part of a team, meeting long and short-term collection goals

· Ability to handle multiple tasks simultaneously

 

Schedule and Pay

· Full-time hours: Monday through Friday

· No evening, weekend, or holiday work required

· 401K with match, medical (HSA) with match, dental & vision insurance

· Starting hourly + bonuses, with future opportunity to advance to salaried role based on performance.