Senior Ops Service Manager - AI & Automation (Remote)

Lumen

Remote job

Lumen is seeking a Sr Operations Service Manager to lead post‑installation operational excellence for enterprise accounts. You will act as a trusted advocate, coordinate across Repair Centers, Network Operations, and Engineering, and own escalations and service outcomes. This role drives transformation through automation and AI enablement, data‑driven storytelling for executives, and mentorship across teams. #J-18808-Ljbffr Lumen

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Vacancy posted 1 day ago

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