General Manager-203100
$60k - $70kESA Management, LLC
Job Description
POSITION PURPOSE AND SUMMARY Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards. Completes daily room and Guest Ready room inspections. Manages ESA Brand Standards and processes while pursuing continuous improvement. Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance. Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition. Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner. Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables. Provides team members with the necessary tools and supplies to perform their jobs. Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors Efficiently manages rooms to keep all guest rooms in service. Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards. Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely. Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities. Upholds and enforces ESA standards and policy compliance at the hotel level. Ensures bank deposits are completed in accordance with company policy Completes competitive surveillance (Sales Drive Bys) OTHER DUTIES Reviews in-house rates. Adheres to federal, state and local employment related laws and regulations. Performs duties in all aspects of hotel operations as needed Directly manages an Assistant General Manager / Team Leader. Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
MINIMUM QUALIFICATIONS Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check. PREFERRED QUALIFICATIONS
$60,000- $70,000 Annually
POSITION PURPOSE AND SUMMARY Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards. Completes daily room and Guest Ready room inspections. Manages ESA Brand Standards and processes while pursuing continuous improvement. Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance. Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition. Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner. Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables. Provides team members with the necessary tools and supplies to perform their jobs. Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors Efficiently manages rooms to keep all guest rooms in service. Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards. Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely. Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities. Upholds and enforces ESA standards and policy compliance at the hotel level. Ensures bank deposits are completed in accordance with company policy Completes competitive surveillance (Sales Drive Bys) OTHER DUTIES Reviews in-house rates. Adheres to federal, state and local employment related laws and regulations. Performs duties in all aspects of hotel operations as needed Directly manages an Assistant General Manager / Team Leader. Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
MINIMUM QUALIFICATIONS Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check. PREFERRED QUALIFICATIONS
- 2-year degree highly preferred
- Basic knowledge of computers and software including ability to use e-mail, word processing, and spreadsheet software
- Ability to organize multiple projects; manage and prioritize multiple tasks and meet deadlines
- Ability to manage and direct a staff to perform daily job tasks
- Conversational or proficient in Spanish
- Frequently works in outside weather conditions and may be frequently exposed to wet and/or humid conditions. associate
- Occasionally works near moving mechanical parts and may be occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.
- Typically, moderate noise level in the work environment.
- Associate Frequently required to travel within the local community. Infrequent travel from one city to another is required, which may necessitate air travel.
- Occasionally push, pull, lift and/or move up to 25 pounds.
- Read, write and speak English and comprehends basic instructions.
- Write in an effective and grammatically correct manner to generate effective short correspondence and memos.
- Present information in one-on-one and small group situations to customers, clients, and associate
- Communicate professionally with guests, associates, supervisors, and others as required for optimum operation of the property
- Conversational Spanish would be beneficial
$60,000- $70,000 Annually
Vacancy posted 5 hours ago
Similar jobs that could be interesting for youBased on the General Manager-203100 in Brookpark, OH vacancy
$60k - $70k
...success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive... ...as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100%...SuggestedWeekly payMinimum wageTemporary workLocal areaFlexible hoursESA Management, LLC
Brookpark, OH55 minutes ago$54.37k - $69.93k
...Responsibilities Lead, coach and develop team members Manage inventory, quality, and safety protocols Meet and exceed... ...Job Qualifications Minimum 3 years of Restaurant General Management experience in a high volume, fast-paced environment...SuggestedWeekly payPermanent employmentLocal areaFlexible hoursShake Shack
Fairview Park, OH1 day ago- ...with college tuition assistance, valuable job training, and retirement benefits. Let’s talk. Make your move. Requirements The General Manager is responsible for running a profitable restaurant and for making sure the restaurant meets McDonald’s critical customer standards...SuggestedTemporary workShift work
McDonald's
Berea, OH21 hours ago $75k - $105k
...Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply. Job Description: The General Manager’s primary responsibility and accountability includes providing an exceptional and successful customer experience while leading...SuggestedDaily paidFull timeTemporary workThe Boyd Group
Berea, OH2 days ago- ...You may know us as the brand with Roast Beef and Curly Fries - but we are also crafting incredible career opportunities. As a General Manager, y ou could be the one helping your restaurant management team and team members to succ ess. You ! And y ou’re in the right place...SuggestedWeekly payCasual workLocal areaShift work
$75k - $105k
...Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply. Job Description: The General Manager's primary responsibility and accountability includes providing an exceptional and successful customer experience while leading...Daily paidFull timeTemporary work$100k - $110k
...savvyP & L experienceSalary $100k-$110kCompany Truck20% Annual Bonus PotentialPay Details: $100,000.00 to $110,000.00 per yearSearch managed by: Michael Walter Equal Opportunity Employer/Veterans/DisabledMilitary connected talent encouraged to applyTo read our Candidate...Local area- ...Employee discounts Flexible schedule Opportunity for advancement Paid time off Training & development Job Title: KidStrong Assistant General Manager KidStrong Assistant General Managers are the second in command when it comes to the center. It’s the responsibility of the...Work experience placementWork at officeLocal area10 hours per weekFlexible hoursShift workWeekend workWeekday work
Skilz for Kids
Strongsville, OH21 hours ago - ...rest of your life. If you enjoy sharing hospitality with others, we want you on our team! Pay: Based on experience Assists the General Manager in managing all aspects of the restaurant, ensuring exceptional customer service and high-quality food is served to create profitability...Local areaNight shiftAfternoon shift
Der Dutchman Restaurant Walnut Creek
Strongsville, OH1 day ago - ...The Assistant General Manager (AGM) will contribute to Smoothie King’s success by assisting the GM in leading his/her team to create and maintain an exceptional Guest Experience while upholding brand standards, as well as modeling and acting in accordance with our mission...Local areaShift workWeekend workAfternoon shift
Smoothie King (SKFI)
North Olmsted, OH1 day ago - ...Five Guys Burgers and Fries - Assistant General Manager Do you enjoy working in a fast-paced (but fun!), clean, cook-to-order environment? Are you motivated by the opportunity to earn weekly bonuses and tips? If you thrive in a high-energy, team-oriented setting,...Flexible hoursNight shiftWeekend workDay shift
Five Guys
North Olmsted, OH1 day ago - ...Assistant General Manager - Qdoba Are you a highly skilled and motivated individual with a passion for the food and beverage industry? Do you thrive in a fast-paced, dynamic environment? If so, we have an immediate opening for an Assistant General Manager at Qdoba!...Immediate start
Qdoba
North Olmsted, OH1 day ago - ...Burger King Restaurant General Manager Bring the flavor. Bring the fire. Grow the business. Welcome to the Flame-Grilled Life. At Burger King, our Restaurant General Managers (RGMs) are the executive leaders of their restaurant. You’re not just running shifts — you’re...Hourly payWeekly payMinimum wageLocal areaFlexible hoursShift work
Carrols Restaurant Group, Inc.
Strongsville, OH1 day ago - ...Qualifications High School diploma or GED (some college a plus) Two or more years restaurant management experience Open/ flexible work availability Demonstrated ability to lead and manage your own team in a fast‑paced, dynamic environment Excellent problem solving and...Work at officeFlexible hours
Workstream
North Olmsted, OH4 days ago $50k - $58k
...employer--we're a family. We invest our all into our Restaurant Managers to ensure that they are able to learn and grow in their careers... ...opening in LYNDHURST, OHIO. POSITION SUMMARY The perfect General Manager is a confident decision-maker who has a proven track record...Flexible hoursWorkstream
Strongsville, OH4 days ago- ...college or trade school Tuition-Free Degree fully funded by the KFC Foundation Career Advancement Job Summary As a Restaurant General Manager at Mitra QSR, you will be trusted with overseeing three key areas of our business: Employees: You will oversee day-to-day operations...Flexible hours
Mitra QSR
Cleveland, OH21 hours ago $100k - $150k
...Revivn is a profitable and rapidly growing company that helps enterprises manage their technology through our end-of-life software platform. We take electronic recycling one step further by repurposing hardware that still has remaining life and providing it to people...Local areaRelocationNight shiftRevivn
Brooklyn, OH1 day ago$175k - $225k
...Job Title: Boutique General Manager Company: Teddy Baldassarre Entertainment LLC Location: Westlake, Ohio (In-Store Retail Location) Hours: Full-time, Retail Hours (will include evenings and weekends) Salary Range: $175K - $225K About Teddy Baldassarre...Full timeLocal areaFlexible hoursAfternoon shiftTeddy Baldassarre
Westlake, OH1 day ago- THE ROLE: GENERAL MANAGERThe General Manager is the senior leader on site, responsible for the overall performance of the venue across revenue, operations, and guest experience. This role leads the Legends Global team and key partners while serving as the primary point...Full timeContract workFor contractorsLocal area
- ...Anchor Point Management Group is hiring a Restaurant General Manager for their Taco Bell unit in Lakewood, OH. The RGM is responsible for the overall operations, ensuring profitability and providing excellent service. Duties include staffing, training, and maintaining...Flexible hours
ANCHOR POINT MANAGEMENT GROUP
Lakewood, OH2 days ago - ...Join to apply for the General Manager role at McDonald's . 4 days ago Be among the first 25 applicants. This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald...Full timeTemporary workShift work
McDonald's
Maple Heights, OH4 days ago - ...Job Description Position Summary The General Manager maintains accountability for the efficient and profitable operation of an Au Bon Pain café; the consistent delivery of “Guest First’ service to all guests; the maintenance of cafe quality; the leadership and development...Weekly payCasual workLocal area
Au Bon Pain
Cleveland, OH1 day ago - ...our recipes have remained authentic. None of our growth would have been possible with out the dedication and integrity from our General Managers. This position is viewed as the most important role within our company. Being the general manager, you are the glue that holds...Casual workLocal area
Pita Way
Cleveland, OH2 days ago $70k
...great value. Our Founder, Bob Evans, was all about growing good…join us at Bob Evans and be an integral part … Where Good Grows. General Manager Responsibilities The position of General Manager is a fast‑paced role that manages the daily operations and staff of the...Hourly payCasual workLocal areaFlexible hoursShift workWeekend workBob Evans
Cleveland, OH3 days ago$65k - $72k
...The General Manager is the driver of our company’s growth. This individual will lead the charge of our company core values (C.A.R.E.S.) and strengthen the team around them. They are responsible for the daily operations and profitability of the car wash facility. Job Duties...Temporary workSgt. Clean
Strongsville, OH1 day ago- ...hourly across one shift Will drive financial performance, operational excellence, regulatory compliance and strategic growth The GM manages executive and administrative decisions related to responsibilities, reporting, and financial forecasting 10+ years of running a...Hourly payShift work
Search Masters
Cleveland, OH21 hours ago $60k - $70k
...success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive... ...as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100%...Weekly payMinimum wageTemporary workLocal areaFlexible hoursESA Management, LLC
Olmsted Falls, OH2 days ago$80k
...quality of life stories, exchange news and reconnect. At Choolaah we create joyful experiences and it permeates everything we do. As General Manager you’ll help inspire that by enabling our teams to creating raving fans and push the limits of service and performance...All shiftsChoolaah Indian BBQ
Westlake, OH21 hours ago- ...General Manager – Genghis Grill This range is provided by Genghis Grill. Your actual pay will be based on your skills and experience – talk with your recruiter to learn more. Base Pay Range $60,000.00 / hr - $65,000.00 / hr Are you looking to build your career in Restaurant...Full timeShift work
Genghis Grill
Cleveland, OH21 hours ago - ...you won’t find anywhere else! No two days are ever the same. Our Managers are responsible for leading and managing team members. Our... ...service management role 3-5 years’ experience as a restaurant General Manager at a high-volume level Legal right to work in the United...Hourly payWeekly payTemporary workLocal areaAll shiftsFlexible hoursShift work
Swensons
Independence, OH1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to General Manager-203100. Be the first to apply!
