Senior Enterprise IT Problem Resolution Lead
Leader-Communications-Incorporate
Leader-Communications-Incorporate is seeking an Advanced Problem Resolution (APR) Lead in Alexandria, VA. The role involves project management of Tier 2 IT support within a federal environment, ensuring compliance with SLAs and operational improvements. The successful candidate will have at least 15 years of IT experience, including 10 years in management, and will demonstrate strong communication skills and technical leadership abilities. This full-time position offers significant responsibilities in supporting the USPTO's service desk operations. #J-18808-Ljbffr Leader-Communications-Incorporate
Vacancy posted 3 days ago
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