Staff Technical Program Manager

Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!At Duolingo, you’ll join a team that cares about finding innovative solutions to complex technical problems, running countless experiments (300+ at a time!) with our massive user base to make data-driven decisions, and educating our users and employees alike. You’ll have limitless learning opportunities, mentorship and collaboration with world-class minds, and a variety of projects with large scopes — while doing work that’s both fun and meaningful. Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.ð§ You will...Lead the delivery of strategic, high-impact cross-functional initiatives from conceptualization to launchLead complex, high-stakes technical programs within the Duolingo English Test (DET) domain, partnering with engineering, product, data science, legal, security, and external stakeholders to translate regulatory, compliance, and business requirements into clear technical plans and durable execution.Operate at the Staff level with significant autonomy, driving strategy across multiple workstreams, providing steady leadership through ambiguity and external scrutiny, and upleveling how DET programs are planned, communicated, and delivered.Partner with functions across the company—such as engineering, QA, product management, and executive leadership—to ensure communication and alignment across teams and to further collaboration across functionsLeverage deep technical expertise to develop detailed plans with key milestones and goals, identify and mitigate risks, solve for dependencies, remove impediments, and ensure timely and smooth project launchesIdentify issues impacting delivery efficiency company-wide and quickly take action to resolve them, working collaboratively with leadership and other relevant partnersDrive decisions when difficult tradeoffs must be made, including those with cross-organizational or company-level impact; serve as role model for navigating problems with analytical approach and calming demeanorGuide and train others on standard processes, scaling guidelines across teams, and improving how product and engineering organizations operate, even when you are not involved day to day. You have...Strong experience as TPM, Engineering Lead, or ManagerB.S. or M.S. in Computer Science or equivalent degree or experienceExperience working on commercial software products and their underlying infrastructure, with an understanding of client-service architectureConsistent track record of communicating technical issues effectively to technical and non-technical partners at different levels of the organizationProven ability to build and implement detailed plans accounting for ambiguity, dependencies, and technical complexity in an agile environmentFlexibility to adjust plans based on new information without losing a beat and while keeping morale highOutstanding leadership and influence in a matrix environment, including influencing senior leaders without direct authorityAbility to operate effectively even with only high-level direction, setting strategy and direction across multiple teams or workstreamsAbility to thrive in a fast-paced, start-up environmentDemonstrated self-direction, with a desire both to learn new techniques and guide othersAbility to relocate to Pittsburgh, PA Exceptional candidates will have...Experience with software engineering, systems engineering, or similar experience, in addition to project/program management experienceDeep experience with AWSExperience working with teams and technical projects distributed across the globeExperience running projects that include machine learning and large datasetsExperience articulating business questions and using available data to find answers that translate into business recommendationsThe offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role!Salary Range: $181,600—$272,400 USDBenefits: Take a peek at how we care for our employees' holistic well-being with our benefits here.Job Alerts: Sign up for job alerts here.Accommodations: We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact View email address on click.appcast.io Employment Opportunity: Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.Fraud Warning: Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.By applying for this position your data will be processed as per the Duolingo Applicant Privacy Notice.