Bilingual Receptionist - English/Spanish

EMR is one of the world’s leading metal recycling companies with a history spanning decades. At EMR, our employees are the heart and soul of our organization. We are committed to creating a workplace that prioritizes the well-being and safety of everyone. Our company provides a supportive and inclusive community where everyone's ideas and contributions are valued. We believe in teamwork and collaboration.

Our mission is to provide our customers with efficient and reliable metal recycling services while minimizing the environmental impact of our operations. EMR recycles ten million tons of material annually, everything from beverage cans to aircraft carriers. We work with a wide variety of metals including copper, aluminum, brass, and stainless steel and can recycle it into more than 200 different types of new sustainable raw materials.

EMR offers our team a competitive salary and a comprehensive benefits package, including health insurance, retirement plans with company match, wellbeing benefits, employee assistance program and more. Join us and be a part of a team that puts people first!

EMR USA is looking for a friendly, professional, and organized Receptionist to join our Brownsville team. As the first point of contact for customers, vendors, visitors, and employees, you'll play a key role in creating a welcoming environment while providing exceptional customer service and administrative support.

If you enjoy working with people, thrive in a fast-paced office environment, and have strong organizational and communication skills, we'd love to hear from you!

What You'll Do

As our Receptionist, you will:

• Welcome customers, visitors, vendors, and employees with professionalism and courtesy.
• Answer, screen, and direct incoming phone calls to the appropriate departments.
• Take accurate messages and ensure timely delivery.
• Manage visitor sign-in procedures and monitor office access.
• Provide visitors with directions and general information.
• Receive, sort, and distribute incoming mail and packages.
• Prepare outgoing shipments and coordinate carrier pickups.
• Monitor office and breakroom supply inventory and place orders as needed.
• Keep the reception area clean, organized, and welcoming.
• Assist with general administrative and clerical tasks.
• Support other departments with administrative projects as needed.
• Perform other duties as assigned.

What We're Looking For

Required Skills

• Proficiency with Microsoft Office (Word, Excel, and Outlook)
• Excellent verbal and written communication skills
• Strong customer service and interpersonal abilities
• Exceptional organizational skills and attention to detail
• Ability to multitask, prioritize, and meet deadlines
• Accurate data entry skills
• Ability to work independently and collaboratively
• Professionalism and discretion when handling confidential information

Preferred Qualifications

• High school diploma or GED
• Previous receptionist, administrative, or customer service experience
• Bilingual in English and Spanish is a plus, but not required

Physical Requirements

This position is primarily based in a professional office environment. The successful candidate should be able to:

• Sit, stand, and walk throughout the workday
• Occasionally lift or move items weighing up to 25 pounds
• Operate standard office equipment, including computers, telephones, printers, and copiers
• Communicate effectively in person and by phone

EMR USA Metal Recycling provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

• E-Verify is a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve lawful workforce.