Ops Supervisor

Job Description

Job Description

Operations Supervisor – Security Services

Pay: $23–$26/hour

Location: Los Angeles

Job Type: Full-Time

Company: AIS Private Security

Position Overview

AIS Private Security is seeking a motivated, professional, and results-oriented Senior Operations Supervisor to join our leadership team. This role expands upon the responsibilities of Field Supervisor II & III positions, offering greater involvement in operations management, staff development, client relations, and strategic field leadership.

The ideal candidate is a confident leader who thrives in fast-paced environments, leads by example, and is committed to delivering exceptional security service while maintaining the highest standards of professionalism and safety.

This is an excellent opportunity for an experienced security professional ready to take the next step into a high-impact leadership role with increased responsibility and career growth potential.

Key Responsibilities

Oversee and support daily field operations across multiple assigned sites

Lead, mentor, and develop supervisors and security officers to ensure operational excellence

Assist management with scheduling, staffing, training, performance evaluations, and field supervision

Identify operational challenges and implement effective solutions to improve efficiency, productivity, and safety

Conduct site inspections, audits, and incident follow-ups to ensure compliance with company standards and client expectations

Maintain strong client relationships through professional communication and responsive service

Support onboarding and ongoing training initiatives for field personnel

Ensure all officers adhere to company policies, post orders, and legal/security procedures

Respond to emergencies, staffing shortages, and operational escalations as needed

Prepare reports, document incidents, and communicate operational updates to management

Promote a culture of accountability, professionalism, teamwork, and customer service excellence

Required Qualifications

Minimum experience in security supervision, field operations, or leadership roles required

Valid California Guard Card required

Must possess current:

Firearms Permit

Baton Permit

OC/Pepper Spray Permit

CPR/First Aid Certification

Clean driving record required

Valid driver’s license with reliable transportation

Strong understanding of security operations, incident response, and team leadership

Excellent communication, leadership, and conflict-resolution skills

Ability to manage multiple sites and priorities in a fast-paced environment

Professional appearance and demeanor

Flexible availability, including weekends, holidays, and emergency response situations

Proficiency with report writing, scheduling systems, and basic computer applications

What We Offer

Competitive pay: $23–$26/hour

Career advancement opportunities

Leadership development and ongoing training

Supportive team-oriented environment

Opportunity to make a direct impact on operations and company growth

Absolute International Security (AIS) is a licensed Bureau of Security and Investigative Services (BSIS) Private Patrol Operator (State Lic. PPO 16302) that provides security services spanning the greater Los Angeles Area, including Los Angeles, Orange, Riverside and San Bernardino Counties. Due to our rapid growth and the increasing number of client accounts, we are now looking for professional BSIS-certified Security Officers to join our team.

Company Description

Absolute International Security (AIS) is a licensed Bureau of Security and Investigative Services (BSIS) Private Patrol Operator (State Lic. PPO 16302) that provides security services spanning the greater Los Angeles Area, including Los Angeles, Orange, Riverside and San Bernardino Counties. Due to our rapid growth and the increasing number of client accounts, we are now looking for professional BSIS-certified Security Officers to join our team.