National Account Director

National Account Director Band 5 – Prince Resorts Hawaii, 100 Holomoana Street, Honolulu, Hawaii, United States of America Posted: 9 April 2026 Benefits Medical, drug, vision, and dental care Life insurance Paid vacation and sick leave Dining discounts, golf discounts, and other perks Position Overview We are seeking a National Account Director to drive revenue across our portfolio of resorts, focusing on corporate incentive travel, executive retreats, and high‑touch luxury group experiences. The role requires immediate impact on revenue, leveraging a strong network of incentive planners, executive decision‑makers, and luxury intermediaries. Essential Duties Own and Grow the Incentive & Luxury Group Segment Generate and close corporate incentives, executive retreats, and luxury group business Identify and secure high‑value opportunities aligned with each hotel’s premium positioning Activate Your Network Utilize established connections with incentive houses, corporate planners, and luxury advisors Maintain a strong presence in the incentive and luxury travel community Represent the Prince Resorts Hawaii brand at key industry events, trade shows, and client engagements Deliver High‑Touch Sales Experiences Craft compelling, tailored proposals that reflect the sophistication of the incentive market Lead immersive, memorable site inspections that inspire clients and differentiate the resort experience Anticipate client expectations and curate experiences that exceed them Drive the Sales Process with Precision Manage the full lifecycle: prospecting, qualifying, negotiating, contracting, and closing Structure creative, value‑driven deals while protecting rate integrity Ensure seamless transition from sales to operations for flawless program execution Make and exceed quarterly and yearly goals for the luxury corporate market Collaborate to Elevate the Experience Partner cross‑functionally to align on luxury service delivery and program customization Support team initiatives and provide leadership within the sales organization Assist broader sales leadership efforts when needed Maintain organizational skills with sales applications (CI‑TY, Delphi Opera, Outlook, Word, Excel, etc.) Conduct customer visits, proposals, negotiations, and contract management Develop and lead site inspection strategy and provide a strong site inspection experience Build and strengthen relationships with new and existing group accounts to achieve objectives Represent Prince Resorts Hawaii at industry events to grow the customer base Deliver elevated guest service across all resort areas Network with industry organizations such as the Island of Hawaii Visitors Bureau, Oahu Visitors Bureau, and the Hawai‘i Sales Team Meet and/or exceed booking goals Handle contracts, proposals, solicitation letters, and sales presentations Travel to Mainland and Hawaii to generate sales production as needed Attend and lead sales meetings; prepare reports and presentations Support overall hotel goals and objectives Act as a team player, supporting other sales members and departmental initiatives Assist the Area Director of Sales Group with SOP creation and maintenance Other Duties Actively participate in industry and community initiatives Represent Prince Resorts Hawaii professionally and respectfully Attend REVMAX and resort management meetings (as schedule allows) Perform other related duties as assigned or required Working Conditions Normal office conditions: sitting, lifting, standing Require walking the resort for tours or client greetings Require travel off island or out of state Work Hours Work schedule determined by the Area Director of Group Sales Work long and irregular hours as needed Work more than 50 hours per week Equipment Use Proficiency with computers, resort applications, word processors, spreadsheets, and other required software Ability to use office equipment such as calculators, photocopiers, and scanners Must have a valid passport and state ID Mental and Physical Demands Prioritize and organize workload to meet deadlines Manage stressful situations Stand and walk as needed to meet clients, conduct tours, and attend meetings Sit at a desk for administrative duties Travel by airplane, carrying sales materials Lift, carry, push, or pull up to 50 lbs Communication Demands Proficient in English, read/write/speak, communicate in person, over the phone, or in writing to guests, employees, potential clients, vendors Strong written, verbal and public presentation skills Read, understand, and negotiate contracts Present to small and large groups Accept feedback and coaching as necessary Personable, tactful, patient, tolerant, assertive, respectful, self‑motivated High school diploma or equivalent Minimum of 5 years of sales experience Four‑year college degree preferred We appreciate your interest in joining our 'Ohana. Due to the volume of inquiries, only qualified applicants for posted positions will be contacted by phone or e‑mail. #J-18808-Ljbffr