Salesforce Administrator

Convene Inc.

Salesforce Administrator

The Salesforce Administrator will be responsible for the day-to-day configuration, support, and maintenance of Salesforce.com applications. The Salesforce Admin will work with stakeholders, customers, and vendors to ensure the successful adoption of Salesforce.com as the primary tool for customer service, sales, and marketing. The person in this role must be comfortable working full US based hours to support US based client.

Salesforce Administrator Duties and Responsibilities:

Create and maintain users, roles, profiles, security settings, custom objects, and fields
Develop and maintain reports, dashboards, workflows, and other automation
Monitor and analyze Salesforce usage to ensure that the system is being used to its fullest potential
Develop, document, and maintain operational processes and procedures related to Salesforce
Provide technical support and training to end-users on Salesforce usage

Salesforce Administrator Requirements and Qualifications:

Bachelor's degree in Computer Science, Information Systems, or related field

Minimum 3+ years of Salesforce Administration experience

Advanced knowledge of Salesforce configuration, customization, and integration

Experience with Lightning platform, Sales Cloud, Service Cloud, and Communities

Proficient in SQL and Apex programming

Salesforce QA experience is preferred

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Vacancy posted 1 day ago

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