Senior Director, Head of Marketing Operations

Job DescriptionADP is hiring a Senior Director, Head of Marketing Operations.The Senior Director, Head of Marketing Operations serves as a highly strategic, operational, and creative partner to the Chief Marketing Officer. This role operates at the center of the marketing organization, driving execution against critical priorities, shaping executive-level communications, and ensuring alignment across senior leadership. This is a high-intensity, high-visibility role designed for an exceptional, high-potential leader who aspires to become a future CMO. The ideal candidate brings intellectual rigor, creative storytelling capability, and relentless drive, with the resilience and grit required to operate in a fast-paced, demanding executive environment.Key Responsibilities:Act as a strategic thought partner to the CMO, supporting decision-making, prioritization, and execution of key initiativesLead a global marketing transformation in partnership with the CMOServe as an extension of the CMO in day-to-day operations, maintaining alignment across marketing, executive leadership (XCOM), and cross-functional stakeholdersLead the development of high-impact executive presentations (e.g., board updates, town halls, XCOM meetings), ensuring compelling storytelling and visual excellenceTranslate complex business concepts into clear, persuasive, and creative narrativesDrive preparation and orchestration of meetings, including agendas, briefing materials, and follow-upsIdentify and solve problems proactively, anticipating needs in a dynamic and fast-moving environmentPartner closely with marketing leadership to track progress against strategic objectives and ensure accountabilityLead or support special projects, strategic analyses, and transformation initiatives as neededBring a consulting-style approach to structured problem solving, synthesis, and communicationMaintain a high level of discretion and professionalism in handling confidential and sensitive informationHigh expectation of sound judgment, EQ, and the ability to operate within nuance and standard operating proceduresKPIs:Strategic Execution- Initiative completion 100%Organizational alignment to goal - 100%Culture - Team enablement +5-10%Effectiveness and Operational Excellence-Increase executive strategic time by 20%Stakeholder management - 4.5/5Qualifications:Education & Experience:Bachelor’s degree required; advanced degree preferred5 years of experience in consulting (e.g., Bain, BCG, McKinsey) and/or top-tier corporate strategy, marketing, or chief of staff rolesProven experience supporting senior executives or C-level leadersKnowledge, Skills, and Abilities:Exceptional intellectual horsepower – highly analytical, structured thinker with strong business acumenCreative excellence – ability to produce best-in-class presentations combining strategy, storytelling, and visual designExecutive presence – confidence and maturity to operate alongside senior leadershipRelentless work ethic – thrives in a high-demand environment with extended hours and shifting prioritiesResilience and grit – demonstrates determination, adaptability, and stamina under pressureCommunication mastery – outstanding written and verbal communication skillsBias for action – self-starter who anticipates needs and executes with urgencyHighly organized and detail-oriented with the ability to manage multiple priorities simultaneouslyCollaborative and influential – able to build trust across all levels of the organizationJob Requirements#LI-Exec#LI-AF1Job DetailsJob Type: Full-TimeSalaried: Salaried