Outreach and Recruitment Unit Supervisor

Job Description and Duties

Few great things are ever truly accomplished alone. The most successful organizations are built by leaders who bring people together, inspire teams to reach their potential, and create an environment where innovation and collaboration can thrive.

If you are a leader who is passionate about developing people, building strong relationships, and driving meaningful change, we have an opportunity for you.

Our Outreach and Recruitment team is looking for the next Supervisor I leader-a forward-thinking, collaborative professional who is ready to lead a dedicated team and help shape the future of recruitment and outreach at CDTFA. In this role, you will have the opportunity to influence organizational change by developing people, strengthening partnerships, improving processes, and creating innovative strategies that help CDTFA attract and retain talented professionals.

As a Supervisor I, you will lead, coach, mentor, and empower team members while developing and delivering recruitment strategies, career and job fairs, campus information sessions, hiring events, and Diversity, Equity, Accessibility, and Inclusion (DEAI) outreach initiatives.

This position goes beyond managing day-to-day operations. You will help translate organizational goals into action, identify opportunities for improvement, and lead initiatives that create a stronger and more effective recruitment program. You will work collaboratively with department leaders, recruiters, partners, and stakeholders to build lasting relationships and position CDTFA as an employer of choice.

At CDTFA, we believe leadership is about more than a title—it’s about developing people, creating opportunities, and making a lasting impact. We offer a culture to innovate, the opportunity to grow, and the support and respect your talent deserves. If you are ready to lead a team, drive organizational change, and help shape the future of CDTFA, we invite you to join our team.

Anticipated Interview Dates: We anticipate holding in-person interviews the week of September 21, 2026 - September 25, 2026. We look forward to meeting with you!

This recruitment has been posted for more vacancies than currently exist as it may be used to fill additional identical vacancies which occur within 180 days of the closing date of this bulletin.

Under Government Code 14200, this position may be eligible for partial telework for eligible candidates residing in California. All telework/hybrid schedules require staff to report to the office a minimum number of days per week. Schedules are subject to change.

Currently, per the California Budget Act of 2025, all California Department of Tax and Fee Administration salaries are subject to the provisions of the State of California’s Personal Leave Program.

All applicants will be considered, however, SROA/Surplus candidates will be given priorty.

You will find additional information about the job in the .

Working Conditions

• Standard office environment.
• Requires being in a stationary position, consistent with office work, for extended periods of time.
• Daily use of a personal computer, office equipment, and/or telephone.
• Partial telework may be available.

Special Requirements

• This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.; for more information about E-Verify, please go to 
• Travel may be rquired up to twenty (20) percent of the time.
• Position may require overnight travel for up to three (3) consecutive nights to attend recruitment events.
  

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Ability to lead, take initiative and responsibility for projects
• Demonstrate strong communication and interpersonal skills
• Possess the ability to work under pressure and perform multiple tasks with accuracy and precision
• Demonstrate excellent customer service skills and dependability
• Demonstrate exceptional writing and presentation skills
• Demonstrate good judgment and flexibility
• Ability to be resilient during times of change
• Possess a "Can-do" attitude with the ability to think innovatively
• Adept at effectively establishing and maintaining harmonious working relationships with diverse groups of people
• Ability to act independently and collaborate with others demonstrating flexibility, tact, poise, and diplomacy

Benefits

CDTFA appreciates and proudly celebrates diversity with an emphasis of an inclusive atmosphere in all levels of the organization. CDTFA is a participant in The Government Alliance on Race and Equity (GARE) Capitol Cohort to advance racial equality and advance opportunities for all in California. Employees of different races, ethnicities, genders, ages, religions, disabilities, gender orientations and personal experiences are welcomed to contribute to the success of CDTFA.

The CDTFA was presented with the Large State Employer of the Year Award for 2018 from The Association of California State Employees with Disabilities (ACSED); showcasing CDTFA’s support of employment, promotion, and fair treatment of persons with disabilities.

CDTFA values its staff and is dedicated to employee career development. Our agency supports the development of staff by offering training to flourish in their position and programs to promote and explore upward mobility.

Working for the State offers great opportunities, generous benefits, and career development.

In addition, you can look forward to:

• Nearby (third-party) parking.
• Convenient to public transportation.
• Located near downtown, major freeway access.

Supplemental Questionnaire Requirement

Applicants are required to submit a Supplemental Questionnaire (SQ) for this recruitment. Applications that do not include an SQ or include an SQ that does not directly address each of the items below will not be considered. Resumes will not be accepted in lieu of the Supplemental Questionnaire.

SQ Requirements:

• Name on SQ.
• Job Control number on SQ.
• SQ must be no more than two pages in length, double-spaced.
• Responses must be numbered.

1. Describe your experience developing or implementing a recruitment, outreach, marketing, or engagement strategy designed to attract and connect with a targeted audience. Explain how you identified your target audience, selected your outreach strategies, collaborated with others, and evaluated the effectiveness of your efforts.

2. Employee engagement is crucial to recruiting, retaining, and motivating team members. Summarize the initiatives you have led or participated in to ensure we are supporting our team and branding CDTFA as an employer of choice.

3. Imagine you’ve been given the approval to ‘think outside the box’ and reinvent how we attract and engage talent. What would you do? Describe your vision, how you would lead your team through the change, how you would gain stakeholder support, and how you would know your new approach was successful.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Other - A completed Supplemental Questionnaire (SQ) must be submitted with your STD. 678 in order to be considered for this position. Please see the Supplemental Questionnaire Requirement section of this job posting for additional information.