IT Technician - Nights & Weekends

About Hospitality Health ER

Hospitality Health ER is a freestanding ER in Tyler, TX that provides personal attention to all patients with first-class care. We pride ourselves on providing exceptional hospitality and customer service to everyone that enters our facility, going above and beyond the call of duty. We encourage a strong team environment, where our staff will step up to the plate during the busiest of times and lend a hand in whatever direction is needed.

At HHER, hospitality is not a department. It is part of who we are.

Overview

A freestanding ER in Tyler, TX is seeking an IT Technician - Nights & Weekends to join their team. We’re expanding our IT Support coverage and are looking to add two part-time IT Technicians to support coverage from 7PM to Midnight and weekends from 9AM to 6PM. The IT Technician will strive to provide proficient, competent care.

Responsibilities for the IT Technician - Nights & Weekends

• Setting up workstations with computers and necessary peripheral devices such as routers and printers.
• Checking computer hardware to ensure functionality.
• Installing and configuring appropriate software and functions according to specifications.
• Performing troubleshooting to diagnose and resolve problems including repair and replace parts and debugging.
• Maintaining records and logs of repairs and fixes and maintenance schedule.
• Maintaining updated and efficient computer systems and networks to optimize the role of technology on business sustainability.
• Communicating with the technology team and other departments as collaboration requires.
• Supporting the implementation of new software and hardware.
• Coordinating IT activities to ensure data availability and network services with as little downtime as necessary.

Requirements and Qualifications for the IT Technician - Nights & Weekends

• Proven knowledge of the hierarchical infrastructure of health information systems.
• Proven working knowledge of diagnostic and problem‐solving skills.
• Proficient in the latest technology for IT systems and management.
• Proficient in Microsoft Office Suite or related software.
• Thorough understanding of IT and practical applications to support the company’s goals.
• Associate degree in programming, computer science, computer engineering, or a related field preferred.
• Working knowledge and experience of Healthcare Information Systems and Technology.
• Ability to read, speak and write the English language.

Pay & Benefits

We believe exceptional people deserve exceptional support. Hospitality Health ER is committed to creating an environment where employees feel valued, supported, and empowered both professionally and personally.

Our benefits and culture are designed to reflect the same level of care and hospitality we strive to provide our patients every day.

What We Offer

• Competitive hourly pay
• Shift Differential
• 401(k) with company match
• Annual bonus opportunities
• A supportive, team-oriented culture that values creativity, initiative, and genuine human connection
• Employee celebrations, themed events, and a hospitality-driven environment that prioritizes both patient and employee experience
• Leadership that encourages growth, autonomy, and thoughtful decision-making
• The opportunity to help shape and elevate one of the most unique patient experience cultures in emergency healthcare

At HHER, we believe culture matters. We work hard, support one another, celebrate wins together, and strive to create an environment where people genuinely enjoy coming to work.

Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.

Hospitality Health ER is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status.