HR Generalist

The HR Generalist supports the full scope of human resources functions to ensure a positive, productive, and compliant workplace. This role serves as a key partner to employees and managers serving as the first point of contact for HR Related questions.

This position will be housed in our Des Moines Fleur location with 3 days/week at Fleur, and 2 days/week in Ankeny supporting our Customer Care area .

Benefits

Our employees enjoy a generous package of benefits that we are thrilled to provide, and feel is part of what makes us different as an employer. We value our team members, and this is one way we can show it.

Benefits include:

-PTO, holiday pay and holiday of choice

-401(k) match

-Life insurance

-Short-term disability

-Health, dental and vision insurance

-Maternity/paternity leave

-Health savings account (HSA)

-Flex spending accounts (FSA) - health and dependent

Position Responsibilities may include, but not limited to

• Conduct in person and virtual orientations and process new hires in applicable systems (HRIS, I-9/E-Verify)

• Maintain employee files and records in electronic format

• Serve as the first point of contact for employee/manager questions or concerns about process, policy, procedure, compensation, benefits, and performance or conduct

• Enhance job satisfaction by resolving issues promptly and partnering with HRBP and business leaders on conflict resolution and employee engagement activities

• Handle tier 1 employee relations issues and work towards amicable solutions with the business leader and HR Business Partner

• Evaluate and escalate employee concerns requiring additional intervention to the HRBP or Employee Relations team

• Support employee questions around leave and escalate to the HR Business Partner when necessary

• Drive continuous improvement in HR programs, proactively making recommendations for improvements in a manner consistent with the company's mission values

• Ensure employee and site compliance with company policies

• Encourage people and culture practices that promote retention of key talent

• Support employee offboarding for low-risk terminations (termination letter, termination processing-HRIS, badge access removal, personal item removal)

• Respond to unemployment claims and fact finding interviews

Required Skills and Experience

• Associate's degree in Human Resources or related field, or minimum of 5+ years of Human Resources related experience

• Knowledge of general HR practices

• Proven ability to effectively manage multiple tasks and work streams to deliver quality results

• Experience with HR systems to include timekeeping, payroll, benefits, etc.

• Strong customer service skills

• Strong analytical skills with excellent attention to detail

• Strong presentation and communication skills

• Experience utilizing productivity tools such as Microsoft Office, PowerPoint and SharePoint

Preferred Skills and Experience

• Bachelor's degree in Human Resources or related field

• Bilingual (English/Spanish)

• SHRM Certification

• Experience in Manufacturing and/or Healthcare industry

Physical Requirements

• Repetitive motions that include the wrists, hands and/or fingers

• Sedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods

• Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus

Company Overview

Mom's Meals is a home-delivered meal service providing fully prepared, refrigerated meal solutions direct to homes nationwide since 1999. We provide seniors, patients recovering post-discharge and those managing a chronic condition with tailored nutrition solutions to manage their specific needs. If you are passionate about the well-being of others and have a strong sense of community, Mom's Meals could be the place for you! We are a family operated business looking for fun, compassionate, and friendly people who want to make a difference in the lives of others.

EEO

Mom's Meals complies with all applicable federal and state non-discrimination laws. All qualified applicants shall receive consideration for employment without regards to race, religion, national origin, ancestry, color, gender, age, disability, sexual orientation or military status.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Job Category: Corporate - Human Resources

Job Type: Full-Time

Location Type: On-site