Cafe Attendant/Food Server

Job Title

Food Servers in the Cafeteria

Job Description

The duties and responsibilities of the position are to be carried out in a manner that is consistent with the goals, values and operating principles of Sedano's Supermarkets, and in conformity with all laws and regulations governing the company. Every employee is to follow the policies and procedures of his/her department as well as those of the company to ensure smooth operations. Every employee, regardless of job title, is responsible for ensuring a safe environment throughout the store. This includes, but is not limited to immediately securing an area when a hazardous situation occurs, promptly informing the store manager of the situation, and/or promptly taking action to remove the hazardous condition. Every employee must also maintain a friendly attitude, wear the proper uniform or dress code, keep the store stocked and organized, and provide excellent customer service on a regular basis.

Responsibilities

POSITION SUMMARY

Food Servers in the Cafeteria attend to customer requests for expresso, baked items, sandwiches, and other food and beverages sold in the store ensuring customer satisfaction and excellent service.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Promptly attend to customer requests for department food products
• Properly handle, display and dispense food and drinks
• Make sandwiches, expresso and other food items ordered by customers
• Accurately process and accept payment for goods sold in the department
• Ensure all standards of cleanliness are maintained using gloves when warranted
• Wash dishes, knives, plates and other department utensils and equipment
• Maintain awareness of floor conditions; ensure all safety measures are taken to protect customers, vendors and employees
• Restock displays of food as needed; retrieve food from back room, kitchen and cooler
• Restock containers, bags, utensils, cups, etc., as supply runs low
• Sweep and/or mop floor as needed
• Wipe countertops, cooking areas and tables as needed
• Follow department procedures with all aspects of federal, state, local and company health, safety and sanitation codes
• Report all accidents promptly according to company procedures
• Attend and participate in departmental and store meetings
• Punctuality and good attendance in compliance with company policies
• Performs other work-related duties as required to accomplish the objectives of the position

Qualifications

MINIMUM REQUIREMENTS - EDUCATION AND/OR EXPERIENCE

High school diploma or general education degree (GED) preferred; minimum 18 years of age, previous food service experience, and current food safety training certificate required which must be renewed every three (3) years.

COMPETENCIES, SKILLS AND/OR QUALIFICATIONS

• Ability to read and speak English and Spanish preferred
• Ability to understand and follow instructions in both English and Spanish preferred
• Ability to effectively present and receive information and respond to questions in one-on-one and small group situations with managers, customers (both internal and external) and the general public
• Excellent interpersonal skills
• Ability to use department equipment properly to accomplish essential duties of the position
• Possess adequate knife handling skills
• Takes responsibility for own actions
• Ability to work hours and days scheduled, including holidays and weekends
• Basic math, numeral recognition
• Ability to apply common sense understanding to carry out instructions in written, oral or diagram form
• Demonstrates accuracy and thoroughness

Physical Demands

While performing the duties of this job, the employee is regularly required to:

• Stand and walk
• Use fingers and hands to type, handle, or feel
• Reach with hands and arms
• Use repetitive motion with hands
• Talk and hear
• Use sense of smell
• Close vision, have eye-hand coordination and peripheral vision

The employee is frequently required to:

• Carry, lift and/or move departmental food products and merchandise
• Push and pull carts of departmental food products and merchandise
• Stoop or bend at the waist
• Twist back and neck

The employee is occasionally required to:

• Crouch or bend at the knees
• Climb ladder
• Balance

The individual performs duties in a grocery store environment.

He or she maintains frequent contact with supervisors, employees and customers.

The noise level in the work environment is low.

In this position, there is the possibility of using knives, case cutters, scales, stock cart, hot/cold temperature exposure, ovens, coolers, ice machines, and cleaning supplies and equipment.

The characteristics and requirements set forth herein are representative of those routinely encountered by an employee in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

It is understood that this job description is an outline and basic description of expected duties and responsibilities and is not intended to be an employment contract, nor guarantee of employment, nor interferes with my "employment-at-will" Sedano's Supermarkets reserves the right to make necessary revisions to this job description at any time.