Graduate Student Services Assistant - ECE

Job Description The ECE Graduate Student Services Assistant provides comprehensive administrative and operational support to the ECE Graduate Student Services Manager, Graduate Program Director, and Graduate Student Services team. This role supports the full lifecycle of graduate student services, including recruiting, admissions, onboarding, advising support, and data management. The position requires strong organizational skills, attention to detail, and the ability to manage multiple processes while providing excellent customer service to prospective and current graduate students, faculty, and stakeholders. Required Qualifications • Demonstrated experience managing multiple tasks, priorities, and deadlines in a fast-paced administrative or customer service environment • Experience using standard office software, including Microsoft Office Suite (Word, Excel, Outlook) and/or Google Workspace (Docs, Sheets, Drive) • Demonstrated ability to learn and utilize new systems, databases, or software platforms • Evidence of strong attention to detail and accuracy in data entry, recordkeeping, or document management • Experience handling sensitive or confidential information with professionalism and discretion Preferred Qualifications • Experience supporting graduate student services, higher education administration, or a related academic environment (e.g., recruiting, admissions, onboarding, or advising support) • Demonstrated ability to collaborate effectively with faculty, staff, and/or organizational leadership • Experience working or engaging with individuals from diverse backgrounds, with demonstrated cultural awareness and inclusive practices Pay Band 2 Overtime Status Non-Exempt: Eligible for overtime Appointment Type Restricted Salary Information $24.00 per hour Hours per week 28 Review Date May 19, 2026 Additional Information The successful candidate will be required to have a criminal conviction check. About Virginia Tech Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually. Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development. Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law. If you are an individual with a disability and desire an accommodation, please contact Cole Tankersley at View email address on click.appcast.io during regular business hours at least 10 business days prior to the event. Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer