26-022 Youth Program Assistant

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SUMMARY :

This position assists the Youth Services Specialist to maintain the day-to-day operations of the assigned area, including assisting with the planning and coordinating of programs, activities and services for children, teens, and families.This position requires the employee to be fluent in both English and Spanish. Supervision: Reports to Manager of Library Services. Does not have direct supervision of staff.

EDUCATION AND EXPERIENCE:

HS Diploma/GED from an accredited education agency; AND any related experience or volunteer work, that includes working with children in an educational environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. Assisting with the planning and coordinating of programs, activities and services for children, teens, and families. Provides excellent customer service while performing all service area and reference functions. Ensures workspaces in the library and common areas are maintained and cleaned. Responds to customer inquiries and assists with customers in finding library materials. Creates and maintains library displays using assigned themes. May assist in the development of library marketing materials, social media content, and newsletters. Collaborates with community partners related to youth programs and services. May conduct library tours. May be required to perform other Library Department duties as assigned. Knowledge, Skills and Abilities: Knowledge of educational and age-appropriate development, and interest levels of children and teens. Knowledge of computers and programs used in libraries. Knowledge of public library operations. Skill in presenting to large groups and maintaining control of large number of people. Skill in resolving problems or situations requiring the exercise of good judgment. Ability to converse fluently in English and Spanish. Ability to provide excellent customer service to a wide variety of library users. Ability to interpret and enforce policies and procedures. Ability to establish and maintain effective working relationships with fellow employees. Ability to quickly absorb knowledge of methods, practices, and terminology, used in Library operations. Ability to maintain confidentiality of work-related issues and City information.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. In a typical work setting, Youth Services Assistant : Interpersonal Relationships Have a high level of social contact working closely with individuals, of all ages and social econemic status and backgrounds. Hours/Travel Works an assigned schedule Tuesday-Saturday based on library operation hours. Physical Demands and Work Conditions Typically work indoors. Work in an open space with other people. Frequently required to sit, stand at computer while using hands, arms, and fingers to reach and input data in systems. Must be able to kneel, bend, stoop, stretch, climb, and work in confined spaces. Exposure to noise from close by departments, co-workers, and the public. Exposure to dust, odors, and mechanical and electrical hazards. May lift and move boxes weighing up to 25 pounds. Always in the event of a declared emergency or any undeclared emergency or natural disaster that threatens the life, health and/or safety of the public, designated employees may be assigned to assist rescue and relief workers. Such assignments may be in locations, during hours and performing work significantly different from the employees’ normal work assignments and may continue through the recovery phase of the emergency. #J-18808-Ljbffr Elginedc