New Jersey - Customer Service Representative - Data Entry

About the job

Schedule: 10am-6pm Monday-Friday

Pay: $17/hr

Key Responsibilities

• Add new patients into the system.
• Attach faxes and electronic prescriptions to patient profile.
• Data entry of prescriptions.
• Communicate with physicians and patients regarding accounts.
• Monitoring emails and web forms and triaging to appropriate channels.
• Ensure accurate and timely dispensing and shipping of all relations prescriptions.
• Track and follow up on orders.
• Create fax to request medication.
• Monitor multiple queues.
• Validate and add prescribers.
• Contact patients or prescribers to verify information allowed by regulations.
• Payment collection.
• Other duties assigned by leadership.

Set yourself apart

Basic Qualifications

• High school diploma or general education degree (GED).
• Computer literacy, including but not limited to, Windows, Office 365 Suites, and Microsoft Teams.
• National certification through PTCB or ExCPT/NHA is preferred and may be required within 90 days of hire. CareFirst Specialty Pharmacy can provide an approved technician training program to assist eligible candidates.
• Strong attention to detail and commitment to accuracy.
• Strong communication and organizational skills.
• PTCB or ExCPT/NHA national certification – preferred.
• Knowledge of USP <795> and USP <800> standards - preferred.
• Experience with PK Software, PrimeRx, or other pharmacy management systems – preferred.

Working Conditions

• Ability to sit, stand, walk, bend, and reach for extended periods.
• Ability to lift and move up to 30 pounds.
• Ability to perform repetitive tasks requiring manual dexterity and attention to detail.
• Ability to wear required PPE including gloves, gowns, masks, respirators, eye protection, hair covers, beard covers, and shoe covers as necessary.
• Ability to work in laboratory and pharmacy environments involving both hazardous and non-hazardous compounds.
• Employees may be exposed to pharmaceutical ingredients, hazardous drugs, cleaning agents, and other materials associated with compounding activities.
• The noise level is generally moderate.

What's on offer?

At AnazaoHealth, you’ll find plenty of opportunities to grow and make an impact. We offer competitive pay, a comprehensive benefits package (including 401k, health insurance coverage for you and your dependents, paid holidays, PTO, and Volunteer Paid Time Off), and a supportive workplace where your ideas and talents can shine. We’re proud to be an Equal Opportunity Employer and maintain a drug-free workplace.

Diversity makes us stronger, and we’re committed to building an inclusive environment where everyone feels welcome.

Ready for the challenge?

Take the next step and join us in shaping the future of personalized medicine. Apply online today and don’t forget to include your salary requirements.

No phone calls, please.

We do not accept agency referrals for this position.