Industrial Sales Account Manager - Valves, regulators & Flow Measurement Devices

Job Description

Job Description

Company Description:

For over 80 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently and safely by delivering quality products, technical support, and knowledgeable staff to implement the needed process solutions — with the goal of exceeding customer expectations. Our dedication brings the most advanced products and services to our customers throughout the Central and Gulf Coast regions of Texas. 

Specialties:

As an Emerson Impact Partner, we offer a broad base of superior solutions including the top product lines for a given application. Our specialties at Puffer-Sweiven include: 

• Pressure Management 
• Isolation Valves & Actuation 
• Control Valves & Regulators 
• Process Control & Safety Systems 
• Oil & Gas Automation– fiscal custody metering, controls, and SCADA 
• Reliability Solutions & Services 
• Specialty Pumps & Rotating Equipment 
• Instrumentation 
• Maintenance & Repair Services 

Duties and Responsibilities:

• Responsible for the establishment, maintenance, and growth of professional business relationships with customers in selected accounts who influence the selection of technology, products and services.
• Prospects, qualifies, develops, and closes potential new customer accounts and sales opportunities.
• Responsible for working with customers in a consultative capacity to assess customer needs to automation & controls, along with other ancillary needs (valves/measurements)
• Maintains a high degree of product and application knowledge.
• Maintains comprehensive customer support with a primary base on customer retention.
• Establishes relationships, builds rapport to assist with influencing customer preference and specifications to include Puffer-Sweiven products and services.
• Supports efforts to educate customers Company personnel on the industry specific requirements associated represented products and services through solution demos in both new and legacy products.
• Support occasional on-site commissioning and startup requests.
• Work with the operations and service teams to develop proposals, define a scope of deliverables, define a project strategy and advise on technical elements of solutions implementation.

QUALIFICATIONS:

Education/Knowledge:

• BS/BA degree required, engineering or associated technical degree preferred.

Experience/Skills:

• A minimum of 3-5 years proven sales experience in the industrial industry. Experience selling to EPC firms, Data Centers, Municipalities, or manufacturing required.
• Solid network of current industry contacts is preferred.
• Experience with control valves, regulators, isolation valves, actuators, measurement devices or control systems is strongly preferred.
• Strong information management skills, including personal computer use.
• Strong effective written and excellent oral communication skills, including strong presentation skills.

COMPETENCIES:

• Excellent demonstrated ability to interface with and influence technical decision makers.
• Excellent prospecting/opportunity skills. Strong innovation in selling and servicing techniques.
• Excellent analytical and creative problem-solving skills.
• Strong technical ability to evaluate potential product applications and alternatives.
• Strategic thinker - cognizant of factors that may affect account strategy.
• Strong customer service skills, including the ability to develop rapport and trust with customers while creating dependency.
• Strong ability to interact effectively with all levels of customer contacts and internal personnel.
• Strong interpersonal skills including engaged listening and acknowledging skills, as well as questioning and discovery skills.
• Team player - good conflict management/ consensus building skills.
• Strong drive and initiative, highly motivated.
• Strong negotiating skills.
• Strong ability to manage customer expectations relative to deliverables and timeframes.
• Exhibits strong self-management skills including a high degree of professionalism and dependability.