Front of House Team Member - Part Time

Job Description

Job Description

About the Role
LebTav 17th Street is seeking a part-time Front of House Team Member to create a welcoming and positive experience for every guest by providing friendly, efficient, and accurate customer service. This role is responsible for taking customer orders, processing payments, maintaining menu knowledge, ensuring order accuracy, and supporting the overall operation of the restaurant.

Schedule: Monday–Thursday, 12:00 PM–4:00 PM (Part-time).
Availability Requirement: Must be available consistently during these hours. Some flexibility may be considered for occasional schedule adjustments based on availability and business needs. 

Front of House Team Members are expected to maintain a clean, organized, and fully stocked front-of-house environment, assist coworkers as needed, and proactively complete cleaning, stocking, and organizational tasks during slower periods. Success in this role requires professionalism, teamwork, attention to detail, a willingness to learn, and a commitment to delivering exceptional guest service while upholding the restaurant's standards, policies, and values.

Responsibilities

• Greet and assist customers with a friendly, professional, and welcoming attitude. 
• Operate the cash register and process customer transactions accurately and efficiently. 
• Provide exceptional customer service by listening carefully, communicating clearly, confirming orders before entering them into the POS system, and ensuring customers are never rushed. 
• Develop and maintain thorough knowledge of the restaurant's menu, ingredients, modifiers, and available options to accurately answer customer questions and process orders. 
• Remain productive during slower business periods by cleaning tables, wiping surfaces, stocking supplies, preparing to-go bags, organizing the dining area, clearing trays, and completing other cleaning or organizational tasks without being prompted. 
• Support team members with additional tasks as needed to ensure smooth restaurant operations. 
• Demonstrate professionalism, teamwork, and respect toward all coworkers, recognizing the importance of every role within the restaurant. 

Requirements

• Previous cashier, restaurant, or customer service experience preferred. 
• Reliable, punctual, and dependable. 
• Strong team player with a positive attitude. 
• Comfortable handling cash and operating a point-of-sale (POS) system. 
• Strong communication and interpersonal skills. 
• Willingness to learn menu items, ingredients, and restaurant procedures. 
• Ability to multitask in a fast-paced environment. 
• Ability to stand for extended periods and perform light cleaning, stocking, and lifting throughout the shift. 

About Us
LebTav 17th Street is a beloved fast-casual restaurant in Washington, DC, known for serving fresh Lebanese cuisine and providing exceptional hospitality. We take pride in creating a welcoming experience for every guest while fostering a respectful, supportive, and team-oriented workplace. At LebTav, every team member plays an important role in our success, and we value professionalism, teamwork, and a commitment to delivering outstanding service every day.