Customer Relations Representative

Benefits: Bonus based on performance Company parties Flexible schedule Free food & snacks Free uniforms Opportunity for advancement Training & development Wellness resources Customer Relations Representative Full-Time | In-Person | Beachwood, OH We are looking for a motivated and personable Customer Relations Representative to join our growing team in Beachwood. This is an entry-level, customer-facing opportunity for someone who enjoys working with people, communicating confidently, and working toward measurable goals. You’ll work directly with customers while representing established client brands, helping customers understand available products, services, and current promotions. This role combines customer relations, sales, and account support in a fast-paced, team-oriented environment. What You’ll Do Engage with customers face-to-face and create a positive customer experience Learn client products, services, promotions, and current offers Ask questions to understand customer needs and recommend appropriate solutionsSupport customer acquisition and sales goals Build relationships through professional communication and follow-up Track individual performance and work toward daily and weekly goals Participate in team meetings, coaching, and ongoing development Represent our clients and their brands professionally What We’re Looking For Strong communication and interpersonal skills Comfortable meeting and speaking with new people Motivated by goals, results, and personal growth Professional, dependable, and positive Coachable and willing to learn Able to work effectively in a team environment Experience in retail, hospitality, customer service, promotions, or sales is a plus What We Offer Full-time, consistent schedule Performance-based compensation with additional bonuses and incentives Structured onboarding and hands-on training Ongoing coaching and mentorship Opportunities to develop sales, communication, and business skills Advancement opportunities based on performance Competitive, team-oriented work environment Build Experience That Moves You Forward This position is a strong fit for someone who wants more than a traditional customer service role. You'll gain hands-on experience in customer relations, sales, communication, and account management while working in an environment where performance and development are recognized. #J-18808-Ljbffr Pinnacle Strategy Group