Branch Manager

Job Description

SURESTAFF is searching for a Staffing Manager in Sterling Heights, MI to join our team! The Staffing Manager is responsible for leading a team of recruiters and for all facets of branch operation and success. The Bilingual Staffing Manager is also a key part of the recruitment and sales processes, being responsible for active recruitment of temporary workforces, delegation of recruitment duties to team, and coordination with sales operational teams. The ideal candidate for this position will have a passion for helping others and enjoy working in a team environment! Excellent communication skills are a must as this position will be working with clients, customers, and applicants daily. Multi-tasking and intermediate computer skills are also a necessity. Pay: 60k - 65k, 8:00 - 5:00 PM M-F Responsibilities of the Staffing Manager:

• Oversee branch staff management, including but not limited to recruiting, onboarding, payroll processing, and tracking KPIs.
• Direct all stages of the recruitment process including, but not limited to, onboarding, worker assignment management, invoicing and offboarding.
• Maintains and updates electronic records to include changes or status updates, accurate compliance fields and validates entries to ensure accuracy.
• Provides guidance and training on process and platform to operations teams and field service offices.
• Responds, documents and answers emails in a timely manner.
• Works hand in hand with the sales team to transition new accounts under branch purview.
• Performs account management duties as an extension of our sales process.
• Attend client intake calls and virtual meetings to discuss current and forecasted hiring, document and communicate results internally.
• Post jobs, actively source and recruit talent and support delivery activities as needed.

Preferred Qualifications of the Staffing Manager:

• Minimum three years' experience in the light industrial staffing industry experience
• Preferably a minimum of one-year supervisory/management experience
• Excellent communication: can clearly articulate verbally and in writing how to complete onboarding tasks and can effectively liaise with management and associates
• Ability to handle issues that are deemed sensitive and confidential.
• Ability to work in a challenging and demanding environment.
• Self-driven, vibrant, and passionate
• Intermediate level computer skills (Outlook, Excel, Word, VMS)

About Surestaff At Surestaff, we are dedicated to helping individuals unlock their career potential through meaningful job opportunities. As a leading staffing agency in the light industrial and manufacturing space, we pride ourselves on connecting talent with top employers across the Midwest and Southeast. We understand that finding the right job is about more than just a paycheck - it's about finding the opportunity that fits your skills, goals, and lifestyle. Here are the benefits you'll enjoy when you partner with us:

• Access to a wide range of job opportunities
• Competitive pay
• Health and Wellness Programs (including EAP)
• Medical benefits including medical, vision, dental, and prescriptions
• Electronic weekly pay
• Employee Advocacy & Personalized Job Support

Surestaff also follows all applicable state and local laws regarding sick time, paid time off, and retirement savings programs. Surestaff is an equal opportunity employer. Notice Regarding the Use of Artificial Intelligence in Employment Decisions In accordance with state mandates, we are providing this notice to inform all applicants and employees that artificial intelligence (AI) tools may be used at various stages of our employment processes . This may include recruitment, screening, hiring, promotion, or other employment-related evaluations.AI tools may assist in reviewing application materials, assessing qualifications, or supporting decision-making. These tools do not replace human judgment; rather, they are used to support consistent and efficient evaluation.Our commitment to speed-to-hire means we work efficiently to get you placed in the right role, fast. If you're ready to take control of your career, explore exciting opportunities, and gain experience that lasts, then Surestaff is the place for you. Let's get started today!


Meet Your Recruiter

Christina Ice