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Collections Supervisor

$80k - $90k

Soni

We are partnering with a respected professional services organization to identify an experienced Collections Supervisor. This role is responsible for managing complex receivables, driving collection efforts, resolving billing issues, and supporting overall cash flow operations in a fast-paced, client-focused environment. Responsibilities Partner with attorneys and internal teams to review outstanding receivables, assess account status, and implement collection strategies. Manage aging accounts and follow up on overdue balances to improve cash flow and reduce exposure. Communicate with clients regarding unpaid invoices via phone and email while maintaining professional relationships. Investigate billing discrepancies by reviewing invoices, payment history, and account records. Negotiate payment arrangements and support timely resolution of outstanding balances. Maintain accurate documentation of collection activity within financial and tracking systems. Monitor e-billing platforms, resolve rejected invoices, and manage appeals and resubmissions. Process ACH and credit card payments and assist with cash application activities. Track retainer balances and generate aging and collections reports for management. Support payment resolution efforts with insurance carriers and third-party billing vendors. Assist with write-offs, credit adjustments, and account statement distribution. Qualifications Strong experience in collections and accounts receivable, preferably within legal or professional services. Bachelor’s degree in Accounting, Finance, Business Administration, or related field preferred. Proven ability to manage high-volume, complex receivables independently. Experience collaborating with attorneys and clients to resolve billing issues and improve collections. Excellent communication, negotiation, and client relationship management skills. Knowledge of legal billing operations, e-billing systems, and collections procedures. Advanced Microsoft Office skills, especially Excel and reporting tools. Compensation $80,000-90,000 Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications. #J-18808-Ljbffr Soni

Vacancy posted 4 days ago
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