Business Systems Consultant

Technology Business Systems Consultant 3 - Contingent IT | Business Analyst Charlotte , North Carolina Contract Jul 21, 2026 Role: W2 Business Systems Consultant (SACM / CMDB) Duration: Contract to Hire Location: Chandler, AZ; Charlotte, NC (Hybrid) Job ID: 178373 Job Overview: In this contingent resource assignment, you will consult on or participate in moderately complex initiatives and deliverables within Technology Business Systems Consulting. You will contribute to large-scale planning, analyze challenges requiring in-depth evaluation, and collaborate with client personnel to meet deliverables while adhering to policies, procedures, and compliance requirements. This role involves leadership in implementing and automating Configuration Management best practices, ensuring data quality governance, and supporting the development of configuration management practices across the organization. Responsibilities: Lead complex initiatives to provide technological solutions with broad impact for cross-functional businesses and technology teams. Act as a key participant in providing strategic business solutions to companywide technology initiatives. Evaluate highly complex business problems and provide subject matter expertise for technology initiatives. Define and lead detailed research on business and technology requests to develop efficient and accurate functional requirements. Make decisions in highly complex and multifaceted situations requiring a solid understanding of domain and technology applications. Lead project or systems documentation and monitor and manage project schedules and deliverables. Collaborate and consult with business and technology teams to provide comprehensive technological solutions for complex business problems. Ensure communication and information flow between business and technology teams by leading and managing key relationships. Own and help mature systems integration oversight to achieve performance expectations. Role: W2 Business Systems Consultant (SACM / CMDB) Duration: Contract to Hire Location: Chandler, AZ; Charlotte, NC (Hybrid) Job ID: 178373 Job Overview: In this contingent resource assignment, you will consult on or participate in moderately complex initiatives and deliverables within Technology Business Systems Consulting. You will contribute to large-scale planning, analyze challenges requiring in-depth evaluation, and collaborate with client personnel to meet deliverables while adhering to policies, procedures, and compliance requirements. This role involves leadership in implementing and automating Configuration Management best practices, ensuring data quality governance, and supporting the development of configuration management practices across the organization. Responsibilities: Lead complex initiatives to provide technological solutions with broad impact for cross-functional businesses and technology teams. Act as a key participant in providing strategic business solutions to companywide technology initiatives. Evaluate highly complex business problems and provide subject matter expertise for technology initiatives. Define and lead detailed research on business and technology requests to develop efficient and accurate functional requirements. Make decisions in highly complex and multifaceted situations requiring a solid understanding of domain and technology applications. Lead project or systems documentation and monitor and manage project schedules and deliverables. Collaborate and consult with business and technology teams to provide comprehensive technological solutions for complex business problems. Ensure communication and information flow between business and technology teams by leading and managing key relationships. Own and help mature systems integration oversight to achieve performance expectations. Qualifications: 4+ years of Business Systems Data experience or equivalent demonstrated through work, consulting experience, training, military experience, or education. 5+ years of Business Systems Data and Business Systems Designing experience. 3+ years of Configuration Management Database (CMDB) experience, including ServiceNow CMDB and Common Service Data Model (CSDM). Broad IT Infrastructure Knowledge. Project/Program Management Skills. Highly organized and self-starter. Desired Qualifications: ServiceNow systems development and/or design experience. Strong Cloud Computing experience. Operational governance experience. Service Asset and Configuration Management experience. Proficiency in MS Office (Word, Excel, PowerPoint). Technology Project Management and Systems Development Life Cycle (SDLC) knowledge. About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $50- $55 W2 The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work. During the hiring process, we may use artificial intelligence (AI) tools to assist in evaluating information related to your application. These tools may help analyze job-related qualifications or assist recruiters in reviewing applications and interview responses. AI-generated information is one factor considered in our hiring process. Final employment decisions are made by qualified hiring personnel and are not based solely on AI-generated recommendations. #LI-AD2 #J-18808-Ljbffr