Director of Catering

Director of Banquets

Shape the standard for exceptional events in the heart of Los Angeles. As Director of Banquets at the Los Angeles Convention Center, you will lead the strategic planning, execution, and continuous improvement of all banquet operations. From high-profile galas to large-scale conventions, you will oversee every detail—ensuring consistency, excellence, and innovation in service delivery. With a deep understanding of large-event logistics, you'll manage a high-performing banquet team while collaborating closely with sales, culinary, and operations to drive memorable guest experiences and maximize revenue.

Key Responsibilities:

• Provide strategic leadership and vision for all banquet operations across multiple event spaces
• Lead, mentor, and develop banquet managers, captains, and service teams to deliver high-touch service and operational excellence
• Partner with sales and culinary teams to ensure seamless planning and execution of events
• Oversee scheduling, labor forecasting, and cost control to align with event needs and budget goals
• Monitor event execution, guest satisfaction, and post-event feedback to drive continuous improvement
• Maintain compliance with all health, safety, and alcohol service regulations
• Effectively manage union labor in accordance with collective bargaining agreements, ensuring compliance and productive working relationships
• Create and implement SOPs and training programs to uphold brand standards and consistency
• Drive revenue growth by optimizing banquet services, menus, and upselling opportunities
• Serve as the primary liaison for high-profile clients and VIP events
• Analyze performance metrics and implement operational improvements as needed

Preferred Qualifications:

• Minimum 5–7 years of progressive leadership experience in banquet or catering management, preferably in a convention center or high-volume environment
• Proven success managing large teams and complex, multi-day events
• Excellent communication, interpersonal, and client service skills
• Proficiency in event management, scheduling, and banquet software
• Strong knowledge of banquet service styles, floor plans, and staffing logistics
• Experience working in a unionized environment
• Ability to thrive under pressure and manage multiple events simultaneously

At Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off Plan
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details:

Applications are accepted on an ongoing basis.

Levy maintains a drug-free workplace.

Req ID: 1550039