Medical Office Manager - Chiropractic/Physical Therapy

Job Description

Job Description

Atlantic Spine Clinic – Mount Pleasant, SC

Position Type: Full-Time, Hourly
Compensation: $26.00–$35.00 per hour (based on experience)
Benefits: 2 Weeks Paid Vacation, 401(k) Match After 1 Year
Start Date: Immediate (training begins ASAP with full transition expected after July 4th)

About Atlantic Spine Clinic

Atlantic Spine Clinic is a growing integrated chiropractic and physical therapy practice dedicated to providing exceptional patient care and outstanding customer service. We are seeking an experienced, organized, and proactive Office Manager to oversee the daily administrative operations of our clinic and support our continued growth.

This position is ideal for an individual with prior experience in a chiropractic, physical therapy, medical, or rehabilitation setting who enjoys leadership, problem-solving, and creating efficient office systems.

Position Summary

The Office Manager will be responsible for managing the administrative and financial operations of the clinic, supervising front office staff, coordinating insurance and personal injury workflows, and serving as a key point of contact for attorneys, billing services, and the clinic owner.

The ideal candidate is detail-oriented, highly organized, self-motivated, and capable of managing multiple responsibilities while maintaining a positive and professional office environment.

Responsibilities

Office Operations & Administration

• Track and report weekly clinic performance statistics
• Track and report monthly clinic performance metrics
• Manage daily office expenses and monthly bill payments
• Renew and maintain business policies and licenses, including malpractice and liability insurance
• Schedule routine office maintenance and service appointments
• Sort and distribute incoming mail
• Deposit insurance and personal injury checks daily

Insurance & Billing

• Work directly with Flanagan Billing Services to address billing needs, errors, and discrepancies
• Complete insurance credentialing for providers
• Perform insurance pre-authorizations
• Conduct insurance benefit verifications
• Monitor insurance-related administrative tasks to ensure timely processing

Personal Injury (PI) Case Management

• Serve as the primary attorney contact for scheduling, reductions, documentation requests, and case-related communication
• Manage, send, track, and reconcile all personal injury accounts and payments

Financial & Human Resources

• Process payroll accurately and timely
• Schedule employee meetings, performance reviews, and staff development discussions
• Assist ownership with administrative projects and operational initiatives as needed

Team Leadership

• Manage and support front office staff
• Assist the Front Office Administrator with daily operations when necessary
• Maintain efficient workflows and ensure exceptional patient experience standards are met

Qualifications

Preferred Experience

• Minimum 2 years of office management experience in a chiropractic, physical therapy, medical, rehabilitation, or healthcare setting
• Experience with personal injury case management strongly preferred
• Experience with insurance verification, credentialing, and pre-authorizations preferred
• Familiarity with medical billing processes and insurance workflows

Skills

• Strong leadership and team management abilities
• Excellent organizational and time management skills
• Professional communication skills with patients, attorneys, insurance companies, and vendors
• High attention to detail and accuracy
• Ability to work independently and prioritize multiple responsibilities
• Proficiency with Microsoft Office, Google Workspace, and practice management software

What We’re Looking For

We’re seeking someone who takes ownership, solves problems proactively, and can help keep our clinic running efficiently while supporting both our team and our patients. This is a key leadership role with significant responsibility and growth potential within the practice.

Compensation & Benefits

• $26–$35 per hour depending on experience
• Full-time position
• 2 weeks paid vacation annually
• 401(k) matching after one year of employment
• Stable, established healthcare practice
• Opportunity to make a meaningful impact on patient care and clinic operations

How to Apply

Please submit your resume along with a brief cover letter outlining your experience in healthcare administration, office management, chiropractic, physical therapy, or medical practice operations

Atlantic Spine Clinic
Mount Pleasant, South Carolina

We are looking for the right person to begin training immediately and transition into full responsibility for the role after July 4th.