CareConnect Urgent Care APP - Rochester, New York

WellBe Urgent Care APP

The Urgent Care Advanced Practice Provider (APP) is responsible for modeling the WellBe values and mission and will play a vital role in delivering white-glove, high-quality urgent care services to patients who need your help in the comfort of their own home. This position requires a combination of conducting in-person patient visits, supporting administrative tasks, and facilitating telehealth patient consults with APPs or Physicians as required. The Urgent Care APP role will serve as the local market expert and will act as a connector for patient support services across the WellBe platform. This role will be responsible for working closely with our clinical teams to deliver the highest quality of care to our patients. The role has no direct reporting responsibility but will function as part of an integrated, interdisciplinary patient care team. Urgent Care APP staff in these roles will help foster positive and effective working relations with senior leadership and management, local market management, and business ancillary departments for the purpose of achieving the company's vision, mission, and objectives. S/he is responsible for following the rules and regulations of state and federal regulatory agencies and other certified agencies for their region. Daily local travel to meet patients and the community will be an essential part of your role. Rotation through weekend coverage may be required.

Salary: $110,001 - $175,088 / year

WellBe Urgent Care APP- What to Expect:

• Practices the WellBe mission: To help our patients lead healthier, meaningful lives by delivering the most CompleteCare to their patients.
• Will primarily support in-home, patient-facing urgent visits to support patient care needs in the market.
• Facilitate in-home + assisted telehealth visits between WellBe clinical teams and patients, including urgent patient assessments and ongoing follow-up visits as appropriate per patient
• Complete and document a thorough home safety inspection during patient visits.
• Check and record health vitals, including weight, blood pressure, heart rate, lung sounds, and blood sugar levels, as well as potential health challenges noted during the home visit and/or reported by each patient.
• Provides support for patient care needs with the support of the WellBe clinical team.
• Updates patient records and checks records for accuracy at each patient
• Responsible for patient education needs with the support of the WellBe clinical team.
• Delivers the highest standard of quality care while maintaining all company metrics pertaining to appropriate patient needs.
• Reviews patient care interventions and assessment of patient needs for transitions of care, end-of-life discussions, addressing HEDIS gaps (screening and med adherence), and palliative care interventions.
• Completes and submits all documentation/paperwork requirements daily.
• Attends Interdisciplinary Team (IDT) meetings and provides additional information about any patient or family interactions.
• Collaboration with other care team members on patient care strategies.
• Collaborates with the interdisciplinary team and participates in regularly scheduled team meetings.
• Attends all required training, including medication, equipment/device training. Ongoing training is expected, and additional education, skills, and protocols will be added.
• Build relationships with local community providers and caregivers to maintain WellBe's presence and reputation in local markets.
• Utilizes all available resources to help care for patient needs and refers to internal/external resources as appropriate, such as WellBe behavioral health protocols.
• Maintains required unencumbered, active state licensure(s).
• Adheres to a professional code of conduct in patient care delivery, including completion of care needs and documentation standards.
• Other tasks needed to accomplish organizational objectives/goals.