Homecare Intake Coordinator - Michigan Home Help Program

Homecare Intake Coordinator

Tradition Home Health Care in Brooklyn, NY is looking for a dedicated Homecare Intake Coordinator to manage the intake process for the Michigan Home Help Program. This is an exciting opportunity to play a vital role in connecting clients with the home-based care services they need, making a real difference in people's lives every day.

Responsibilities

• Coordinate and process new client intake for the Michigan Home Help Program
• Collect and verify client eligibility, documentation, and authorization requirements
• Serve as the primary point of contact for clients, families, and referral sources during the intake process
• Communicate with Medicaid/state program representatives to facilitate approvals and authorizations
• Maintain accurate and up-to-date client records in the intake management system
• Collaborate with care coordinators, schedulers, and clinical staff to ensure seamless onboarding
• Follow up on pending cases and resolve intake-related issues in a timely manner

Requirements

• Prior experience in homecare, home health, or healthcare intake coordination preferred
• Familiarity with the Michigan Home Help Program or Medicaid home care programs is a strong plus
• Strong organizational skills with the ability to manage multiple cases simultaneously
• Excellent verbal and written communication skills
• Proficiency in electronic health records (EHR) or intake management software
• Detail-oriented with a commitment to accuracy in documentation and compliance
• Compassionate, patient-focused attitude with strong customer service skills

Tradition Home Health Care is a trusted provider of home-based care services headquartered in Brooklyn, NY, committed to delivering compassionate, high-quality care to clients and their families. Our clients rely on us for personalized support that allows them to live safely and independently at home. We pride ourselves on fostering a collaborative, mission-driven work environment where every team member is valued and empowered to grow. Compensation: $27.00 - $35.00 per hour.

Professional caregivers go by many names: homemakers, home care aides, home health aides, certified nursing assistants, personal care assistants, direct care workers. No matter the name, what they all have in common is a calling to care for people in the comfort of their own homes.

This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.