Intake Coordinator
$29.32 - $30.28 per hourWorkforce1
Company Overview The Staten Island Workforce1 Career Center is partnering with Community Agency for Senior Citizens (CASC) to find qualified candidates for an Intake Coordinator in Staten Island, New York. Community Agency for Senior Citizens (CASC) is a nonprofit organization dedicated to helping older adults remain safely and independently in their homes and communities. Through case management and supportive services, CASC works to identify client needs, connect individuals with resources, and improve quality of life for seniors across Staten Island.
Position Overview The Intake Coordinator manages the intake process for the Case Management Program, serving adults age 60 and older by assessing client needs and connecting individuals with appropriate services. This role oversees client intakes, supervises case aides, supports case managers, and collaborates with community partners to ensure timely and effective service delivery. The Intake Coordinator also supports program operations through documentation, reporting, staff guidance, and maintaining quality service for older adults.
This position is located in Staten Island, NY. Key Responsibilities
Position Overview The Intake Coordinator manages the intake process for the Case Management Program, serving adults age 60 and older by assessing client needs and connecting individuals with appropriate services. This role oversees client intakes, supervises case aides, supports case managers, and collaborates with community partners to ensure timely and effective service delivery. The Intake Coordinator also supports program operations through documentation, reporting, staff guidance, and maintaining quality service for older adults.
This position is located in Staten Island, NY. Key Responsibilities
- Conduct client pre-screenings, intake assessments, and safety evaluations.
- Complete required follow-up monitoring calls and document client interactions.
- Provide information, referrals, and service recommendations to clients.
- Supervise case aides and provide ongoing guidance and review of case documentation.
- Assign and review intakes and maintain the Intake Support Schedule.
- Train new Case Managers on intake procedures.
- Collaborate with community service providers to address client needs.
- Prepare intake, caseload, and waitlist reports and participate in team meetings and training.
- Bachelor's degree (BA, BS, or BSW) required; MSW or MS preferred.
- Must have supervisory experience.
- Must have experience providing direct services.
- Experience providing services to older adults preferred.
- Proficiency in Microsoft Word and Excel.
- Strong assessment, organizational, leadership, and problem-solving skills.
- Ability to work independently, manage multiple priorities, and work under pressure.
- Fluency in a second language is preferred.
Vacancy posted 4 days ago
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