Clerk Administrative

: Description

Are you seeking an exciting new opportunity?

Here at Bolivar Medical Center, we value our employees and recognize their exceptional contributions to our patient's health and wellness. We offer a robust benefits package that will give you and your family the peace of mind you deserve.

• Multiple offers to choose from which includes a PPO, HSA, FSA, Dental, Vision, Life Insurance, Supplemental Life, Short-term Disability, Long-term Disability, PTO, 401K, Perkspot (discount program), and Voluntary Benefits (legal, critical illness, accident insurance, permanent life insurance, hospital indemnity, auto insurance, home insurance, identity theft coverage, and pet insurance)

• Quantum Health

• Multi-facet wellness program

• Employee Assistance Program

• Telemedicine program

• Education Assistance

• Career Development

• Employee Resource Groups (ERGs)

If you are qualified and want to be part of a dynamic team, we want to hear from you! Thank you and we look forward to hearing from you! Below is our and minimum requirements to apply.

Performs a range of clerical duties related to the support of operations of the medical clinic.

To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodation.

• Interacts professionally with patients/families; treats patients and their families with respect and dignity.

• Effectively and appropriately communicate with patients, physicians, family members and co-workers, demonstrating customer service excellence through application of positive language principles, appropriate response and use of constructive problem-solving techniques which foster positive outcomes.

• Maintains accurate and continued documentation appropriately; Documentation meets current standards and policies.

• Performs all clerical/computer functions to support patient care delivery.

• Answers the telephone in a professional and courteous manner, takes messages, directs calls to appropriate personnel.

• Registers all patients using sign-in sheets, gives new patients medical forms to complete.

• Coordinates daily patient flow activities.

• Verifies patient demographic, employment, and insurance information.

• Explains billing policies, collects co-payments/self-payments, provides receipts, balances cash drawer.

• Schedules new and return appointments; explains registration process and gives directions to new patients; may explain procedure preparation to patients.

• Photocopies, faxes, and scans information, including lab and test results, as requested by staff.

Qualifications

Education :

High School Diploma or General Equivalency Diploma (GED), or equivalent, preferred

Required Skills :

• Requirements will include successful completion of orientation checklist and skills/credentials/competency requirements of specific area of work.

• Able to maintain a high awareness of customer satisfaction and teamwork.

• Attention to detail.

• Demonstrates proficient time management skills.

• Excellent written, verbal and communication skills.

• Knowledge of medical terminology is preferred.

• Adaptable to performing well under pressure in a stressful environment, taking appropriate action professionally and calmly.

• Must be flexible, able to work as needed for appropriate departmental coverage.

• Proficient computer knowledge

• Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision.

• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security. Additional languages preferred.

Experience :

• Minimum one (1) year experience in hospital/clinic office setting, preferred

• Medical Billing experience, preferred