Hospice Account Executive/Liaison

Hospice Account Executive/Liaison

Schedule: 8:00 am-4:30pm Monday-Friday

Redcrest Hospice

Location: Bloomington

Summary: The Community Educator (CE) informs those in the health care field about the Company and the services we provide. The CE professionally represents the Company to attain and maintain accounts throughout the community. May attend discharge/multidisciplinary rounds in acute care, ambulatory and or other settings within the health system to share expertise and to assist the patient in transition of care from one setting to the next within the health system. The CE complies with company policies and follows all legal rules and regulations.

Qualifications & Attributes

Bachelor's degree in business, marketing, or related field or 4 years of healthcare sales experience, preferably in homecare or hospice

A high degree of creativity, and a proven sales track record

Ability to create positive impressions and communicate with a variety of people

Maintain effective communication with patients, families, physicians and co-workers

Presents self in a highly professional manner

Ability to make appropriate judgments

Ability to identify a situation and handle it with the best possible solution

Ability to work as a team member

Ability to take initiative, attain targets and meet deadlines

Major Areas of Responsibility

Educate those in the healthcare field regarding the Company services; i.e.: physician's offices, long-term care facilities, rehabs and hospitals

Develop and maintain relationships with all healthcare professionals in the surrounding communities

Create awareness in the community of the need and benefits of home healthcare services

Network and attend business organizations on behalf of the Company

Develop and organize educational programs for the community and healthcare workers

Maintain existing accounts

Educate clients and prepare them for services

Coordinate new referral admission process to ease transition by working closely with the Company internal staff

Follow-up with referrals to assess how service is going through phone calls, letters and visits

Prepare weekly marketing reports for supervisor

Prepare monthly expense reports

Set weekly, monthly and yearly goals in obtaining new accounts, referrals and customers

Attends in-service trainings and mandatory agency meetings

Maintains a professional appearance as a representative of the company

Attend on-going educational seminars to keep updated on new trends in Medicare, Medicaid, Home Healthcare policies, etc.

Management Responsibility

N/A

Health Qualifications

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without a reasonable accommodation.

Below are minimal knowledge/physical requirements of this position. An extensive amount of travel is required for this position.

Constantly (66%-100%):

Reading, Speaking, Writing English

Communications Skills

Computer/PDA Usage

Hand/finger dexterity

Hearing/Seeing

Vision for close work

Talking on the phone

Hearing on the phone

Talking in person

Hearing in person

Driving

Frequently (34%-66%):

Walking

Bending

Standing

Sitting

Stretching/Reaching

Climbing

Occasionally (2%-33%):

Stooping (bend at waist)

Lifting up to 50 lbs. with or without assistance

Distinguish smell/taste

Rarely (1% or less): N/A