Lead Patient Service Representative - Primary Care
BJC
Lead Patient Service Representative
Come join our team as a full-time Lead Patient Service Representative with BJC Medical Group in Internal Medicine located in Creve Coeur, this is a rare opportunity to join a great team!
Outpatient
40-Hours per week
Day Shift
Benefit Eligible
NO CALL, NO WEEKENDS, NO HOLIDAYS
Overview
BJC Medical Group is the multi-specialty physician-led organization of BJC HealthCare and includes over 600 doctors and advanced practice providers who are affiliated with top-ranked hospitals in the Midwest region.
Since 1994, BJC Medical Group has provided access to extraordinary care in over 145 locations and over 25 specialties in the greater St. Louis, mid-Missouri and southern Illinois areas. Our providers are nationally recognized for excellent patient satisfaction, quality health care, and improving the health and well-being of the communities we serve.
Internal Medicine Specialists is located in Town & Country, MO on the campus of Missouri Baptist Medical Center and focuses on Internal Medicine and Geriatrics.
Preferred Qualifications
Role Purpose
The Lead Patient Service Representative acts as a subject matter expert on all front office activity & procedures and directs the patient flow process at the physician office. This position maintains a strong knowledge of and trains new and/or junior level team members on work processes. This position also serves as the primary point of contact in the absence of the supervisor, as well as a point of escalation on complex work situations.
Responsibilities
- Verifies health insurance payment information and educates patients on the applicable regulations; collects payments and records data.
- Performs data entry of service charges, to include the assignment of diagnostic codes and the entering of all physician and clinic related charges.
- Coordinates information with Central Billing Office to ensure all charges are captured and properly collected.
- Serves as a subject matter expert; answers general and technical questions from other staff members; helps make decisions and resolve complex issues.
- Provides training and support to both new & existing staff.
Minimum Requirements
- Education: High School Diploma or GED
- Experience: 2-5 years
- Supervisor Experience: No Experience
Preferred Requirements
- Experience: 5-10 years
Benefits and Legal Statement
BJC Total Rewards
At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.
- Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
- Disability insurance* paid for by BJC
- Annual 4% BJC Automatic Retirement Contribution
- 401(k) plan with BJC match
- Tuition Assistance available on first day
- BJC Institute for Learning and Development
- Health Care and Dependent Care Flexible Spending Accounts
- Paid Time Off benefit combines vacation, sick days, holidays and personal time
- Adoption assistance
To learn more, go to our Benefits Summary.
*Not all benefits apply to all jobs
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer
BJCVacancy posted 11 hours ago
Similar jobs that could be interesting for youBased on the Lead Patient Service Representative - Primary Care in Saint Louis, MO vacancy
$17.37 - $20 per hour
...Patient Service Representative - Phones - Comprehensive Primary Care Esse Health is the largest independent physician practice in the St. Louis Metropolitan area... ...locations, serving nearly 130,000 patients. We are leading the health care community by placing patients...SuggestedFull timeTemporary workWork experience placementWork at officeRelocation packageFlexible hoursWeekend work$17.37 - $20 per hour
Patient Service Representative - Phones - Comprehensive Primary Care Job Category: Office Clerical Requisition Number: PATIE007426 Work Schedule: Monday - Thursday, 7:30 a.m. - 4:30 p.m.; Friday, 7:30 a.m. - 2:00 p.m. Location: Comprehensive Primary Care Associates 133...SuggestedHourly payTemporary workWork experience placementWork at officeRelocation package- ...calling at Mercy! Responsible for scheduling patient appointments and taking patient messages... ..., attitude. Delivers excellent customer service using exceptional telephone etiquette.... ...Patient Service Agent Mercy Primary Care Call Center - Sunset Hills Full Time...SuggestedFull timeWork from homeMonday to Friday2 days per week3 days per week
Mercy
Saint Louis, MO4 days ago - ...Find Your Calling At Mercy! The Patient Service Representative (PSR) is the first point of contact for patients and visitors. The PSR ensures that... ...month to eligible co-workers enrolled in the Dependent Care FSA ~ Paid parental leave for new parents ~401k with employer...SuggestedFull timeWork at officeWeekday work
Mercy
Saint Louis, MO7 days ago - ...Position Title: Patient Service Representative (PSR) Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA... ...perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A...SuggestedContract workWeekend workAfternoon shift
ZOLL Medical
Saint Louis, MO1 day ago - ...Patient Care Service Representative II St. Louis, Missouri About Us Modena Health ("MH") and Modena Allergy & Asthma ("MAA") are leading and rapidly growing medical practices specializing in allergy, asthma, and immunology care, with clinics across Southern California...Hourly payFull timeMonday to Friday
Modena Allergy + Asthma
Saint Louis, MO9 hours ago $17 - $19 per hour
...Optometry Job Description Greet and assist all patients initially as they enter the clinic Check... ...3-5 years patient/customer service experience, college education is preferred... ...and Excel Experience in a health/patient care environment Experience working with insurances...Hourly payFull timeTemporary workPart timeWork at officeWork visaMonday to FridayShift workUniversity of Missouri-Saint Louis
Saint Louis, MO9 hours ago- ...and transformative health system, providing affordable primary and preventive health care services to residents to St. Louis and surrounding areas. Our... ...messages to health center staff and correctly schedule patient appointments with providers as appropriate. Includes scheduling...Work at office
Affinia Healthcare Inc
Saint Louis, MO10 hours ago - ...Patient Services Representative We're seeking a Patient Services Representative with strong communication skills and experience supporting patients... ...process-driven environment, and is passionate about supporting patients through their care journey. duvari groupWork at office
- ...Excelsia Injury Care Born in 1993 Excelsia Injury Cares mission... ...quality of life through patient-centric care and support for those... ...regions our vision is to be the leading provider of injury care... ...offers a wide range of treatment services covering medical orthopedics neurology...Work at office
$20 - $24 per hour
...individuals through each step of the service process—from initial intake... ...Communicate with insurance representatives and internal teams to resolve... ...with a high level of care. Seniority level Associate... ...by 2x Get notified about new Patient Service Representative jobs in...Full timeWork at office- ...Patient Accounts Representative II BJC HealthCare is seeking a Patient Accounts Representative... ...largest nonprofit health care organizations in the United States, delivering services to residents primarily in... ...and outpatient care, primary care, community health and wellness...Flexible hours
$16.23 - $21.88 per hour
...information and referral forms and counsels patients on financial assistance when seen in department for services. Primary Duties & Responsibilities: Obtains insurance... ...: Normal office environment. Patient care setting. Physical Effort: ~ Typically sitting...Hourly payWork experience placementWork at office$20.57 - $30.84 per hour
...Lead Patient Billing/Services Representative Serves as the lead to Patient Billing/Services Representatives; plans... ...advocates the patients' needs. Primary Duties & Responsibilities:... ...the staff areas to ensure quality care and compliance with practice standards...Hourly payWork experience placementWork at office$17.34 - $25.4 per hour
...information and referral forms and counsels patients on financial assistance when seen in department for services. Primary Duties & Responsibilities: Obtains insurance... ...: Normal office environment. Patient care setting. Physical Effort: Typically sitting...Hourly payWork experience placementWork at office$17.34 - $25.4 per hour
...information and referral forms and counsels patients on financial assistance when seen in department for services. Primary Duties & Responsibilities: Obtains insurance... ...: Normal office environment. Patient care setting. Physical Effort: Typically sitting...Work experience placementWork at office$17.34 - $25.4 per hour
...information and referral forms and counsels patients on financial assistance when seen in department for services. Primary Duties & Responsibilities: Obtains insurance... ...: Normal office environment. Patient care setting. Physical Effort: Typically sitting...Hourly payWork experience placementWork at office$17.34 - $25.4 per hour
...information and referral forms and counsels patients on financial assistance when seen in department for services. Job Description Primary Duties & Responsibilities: Obtains... ...Normal office environment. Patient care setting. Physical Effort: Typically...Work experience placementWork at office- ...Patient Access Representative BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern... ...and outpatient care, primary care, community health and wellness...Flexible hours
BJC
Saint Louis, MO1 day ago - ...and data elements required for a patient registration. Available as an... ...of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater... ...inpatient and outpatient care, primary care, community health and...Immediate startWork from homeMonday to FridayFlexible hoursDay shift
$14.3 - $20.42 per hour
...lives every day. For both our patients and our team members. Are... ...We're different than most primary care providers. We're rapidly expanding... ...exceptional customer service. The incumbent in this role... ...Hourly The posted pay range represents the base hourly rate or base...Hourly payFull timeWork experience placementWork at officeImmediate start$46.99k - $102k
Oak Street Health is seeking a Practice Manager to oversee daily operations at a primary care clinic. The ideal candidate will have supervisory experience and work to ensure patient satisfaction and efficient clinic operations. Responsibilities include staff management...- ...Healthcare, LLC has supported patients with lymphatic, wound, and... ...compression devices and personalized service to help improve patient... ...take pride in delivering expert care with a personal touch service. The Patient Services Representative position puts the Patient...Full timeContract workWork at office
- ...health center and urgent care. Qualifications : Experience with EHR and patient registration preferred,... ...and excellent customer service skills What Makes This... ...and Requirements: PRIMARY RESPONSIBILITIES Gathers... ..., participant or their representative regarding pre-service requirements...Hourly payPart timeWork experience placementFlexible hoursShift workAfternoon shift
SSM Health
Saint Louis, MO9 hours ago - ...Belleville Patient Access Lab We are seeking two part-time team members for evening and weekend coverage at our Belleville Lab location... ...responsible for patient registration for walk-in lab and X-ray services, along with patients referred by SIHF InstaCare. Additional...Part timeWork at officeWeekend workAfternoon shift
TOUCHETTE
Saint Louis, MO9 hours ago - ...Responsible for communicating with patients, participants and staff to accurately... ...Job Responsibilities and Requirements:PRIMARY RESPONSIBILITIES - Gathers... ...counseling to patient, participant or their representative regarding pre-service requirements and instructions. Performs...
SSM Heath
Saint Louis, MO10 hours ago - ...MO-SSM Health Ambulatory Care Center CSM Worker Type: Regular... ...for communicating with patients, participants and staff to... ...and Requirements: PRIMARY RESPONSIBILITIES Gathers information... ..., participant or their representative regarding pre-service requirements and instructions...Hourly payFull timeWork experience placementRelocation packageFlexible hoursShift workDay shift
SSM Health
Saint Louis, MO1 day ago - ...Patient Access Representative CareSTL Health is seeking a Patient Access Representative. The Patient... ...organizations while providing excellent customer service and attention to detail. Essential... .... We believe that health care is right and not a privilege. At...Monday to Friday
- ...Patient Access Representative Full Time Orthopedic Surgery Center of Creve Coeur is hiring a Full-Time... ...Surgery Center of Creve Coeur, a leading outpatient surgical facility dedicated to providing high-quality care and service-oriented environment, is seeking a skilled...Full timeTemporary workWork at officeFlexible hoursWeekend workWeekday work
$48.9k - $66.2k
...Patient Services Coordinator-LPN The Patient Services Coordinator-LPN is... ...physicians, etc. to maintain proper care coordination and continuity... ...company: CenterWell is a leading healthcare services business... ...largest provider of senior-focused primary care, a leading provider of...Temporary workWork at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Lead Patient Service Representative - Primary Care. Be the first to apply!
Related searches
- patient flow coordinator Saint Louis, MO
- patient assistance representative Saint Louis, MO
- nursing unit secretary Saint Louis, MO
- patient services representative Saint Louis, MO
- unit clerk Saint Louis, MO
- medical secretary Saint Louis, MO
- unit secretary Saint Louis, MO
- patient access representative Saint Louis, MO
- patient relations coordinator Saint Louis, MO
- health unit coordinator Saint Louis, MO