Technical Business Analyst

Program Management Business AnalystOur client is seeking a Program Management Business Analyst to serve as a critical liaison between internal business teams, external partners, and technology stakeholders. This highly visible role combines business analysis, data analytics, reporting, process improvement, partner management, and workflow optimization. The ideal candidate will possess a unique blend of technical aptitude, analytical skills, and relationship-building capabilities while supporting business-critical programs across multiple departments. This position offers the opportunity to drive meaningful business outcomes through data-driven decision making, operational improvements, and cross-functional collaboration.Key Responsibilities:Serve as the primary liaison between internal departments, external partners, vendors, and technical teams.Support program implementations by communicating data requirements, submission standards, timelines, and business processes.Analyze business and operational data to identify trends, risks, opportunities, and process improvements.Develop and maintain Power BI dashboards, visualizations, reports, and executive-level presentations.Validate, troubleshoot, and ensure the integrity of incoming data from external partners and internal systems.Collaborate with Accounting, Compliance, Operations, IT, Reinsurance, and other business units to resolve data-related issues.Lead data validation initiatives, testing efforts, and process improvement projects.Support development teams with planning, testing, implementation, and rollout of new systems and enhancements.Maintain documentation, business requirements, process flows, and knowledge repositories utilizing Jira, Confluence, or similar tools.Communicate technical concepts and data requirements to both technical and non-technical audiences.Assist stakeholders with reporting, analytics, workflow automation, and business process optimization initiatives.Preferred Experience:3+ years of experience as a Business Analyst, Program Analyst, Data Analyst, Operations Analyst, or similar role.Strong experience with SQL, Power BI, and advanced Microsoft Excel.Experience gathering business requirements and translating them into actionable solutions.Experience validating, analyzing, and troubleshooting large datasets.Experience creating dashboards, reports, and executive-level data visualizations.Familiarity with Jira, Confluence, and project documentation tools.Understanding of workflow automation, process improvement, and operational analytics.Experience working directly with external partners, vendors, or client-facing stakeholders.Experience within insurance, reinsurance, financial services, banking, accounting, compliance, healthcare revenue cycle, or other data-intensive industries is highly preferred.Exposure to Python, R, or other data analysis and automation tools is a plus.Ideal Candidate Profile:Strong communicator who can effectively bridge the gap between business users, technical teams, and external partners.Comfortable working with both highly technical stakeholders and non-technical business users.Analytical thinker who enjoys solving business problems through data and process improvements.Self-starter who takes initiative and can operate independently with minimal supervision.Relationship-focused professional with strong stakeholder management skills.Naturally curious and motivated to identify opportunities for operational efficiency and business improvement.Able to balance technical analysis with business priorities and partner expectations.Thrives in a collaborative, fast-paced environment where adaptability and communication are critical to success.Why choose Addison IT?Pay: We negotiate high salaries using U.S. Bureau of Labor StatisticsBenefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonusesPermanent Employment: Many of Addison's job openings lead to potential permanent employmentConnections: You connect directly with hiring managers from renowned organizationsOptions: You are presented with multiple employment options near your homeProfessional Development: You are provided hiring process advice, resume revision, and employment term negotiationAddison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.