General Manager

Position Overview

The General Manager is responsible for managing all aspects of a supply chain operation. The GM provides overall direction and oversight in the areas of performance, safety, P&L management, customer relations, continuous improvement, and associate development across multiple sites.

Job Description

Position Overview

The General Manager is responsible for managing all aspects of a supply chain operation. The GM provides overall direction and oversight in the areas of performance, safety, P&L management, customer relations, continuous improvement, and associate development across multiple sites.

Location

Country Club Hills, IL— This is an on-site role that does not have opportunity for remote or hybrid work.

Work Schedule

Monday–Friday

Travel Specifics

25%

Competitive Compensation

Attractive annual salary of $140,000–$165,000 plus a performance-based bonus

Key Responsibilities

• Direct the operations of distribution, packaging, and transportation to achieve company objectives and meet customer expectations.
• Evaluate overall operations and develop short and long-term goals to meet organizational objectives.
• Oversee all warehousing, distribution, packaging and transportation operations to ensure company and customer requirements are met.
• Focus on continuous improvement and make decisions about enhancing value, service and effectiveness, and profitability.
• Direct and oversee programs to ensure safety of all associates, equipment and property.
• Ensure compliance with all company, customer, and government regulatory requirements.
• Directly manage budget and P&L for operations.
• Develop work plans ensuring appropriate staffing levels, managing labor costs, overtime and retention.
• Maximize quality and productivity by understanding and mastering all job standards for each function, and evaluating performance variances in order to identify root cause, corrective action and training needs.
• Participate in the collection of performance measurements per customer, vendor and/or site requirements.
• Prepare and submit weekly and monthly reports.
• Deliver a consistent, high-performance experience to our associates and customer.
• Manage multiple customers / facilities

Additional Requirements

• 3–5 years of General Manager experience in a distribution or logistics environment
• Experience supporting a Fortune 50 client
• Strong experience with co-packing operations
• Familiarity with pallet in / pallet out models
• 3PL experience is highly preferred

Be part of a forward-thinking company that values creativity and continuous improvement. We offer opportunities for professional development and career advancement within a growing organization. Join a diverse, collaborative team that emphasizes respect and inclusivity. Enjoy a competitive salary package, including benefits such as health, dental, and vision insurance, 401(k) matching, and more.

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Requirements

Minimum Requirements

• 10+ years management experience and comprehensive knowledge in a high-volume, fast-paced 3PL, distribution, warehouse, and transportation environment
• 3–5 years of General Manager experience
• Experience managing multiple sites
• Strong P&L experience and budget ownership
• Experience supporting a Fortune 50 client
• Strong co-pack (copack) operations experience
• High-volume e-commerce experience
• 3 years minimum 3PL experience
• Familiarity with pallet in / pallet out operational models
• Critical thinking, problem-solving, and reasoning skills
• Ability to work effectively with diverse personalities and communication styles
• Proficient with Microsoft Office, databases, WMS, and other metrics measurement tools
• Strong presentation, writing, and speaking proficiency
• Experience applying Lean, Six Sigma, or Kaizen principles preferred
• Strong organizational skills
• Experience with ADP platforms, including ADP WorkForce Now, WorkForce Manager, and Recruiting Management, helpful
• Ability to work a flexible schedule to meet the operation’s needs

Preferred Qualifications

• Bachelor’s degree in Supply Chain, Logistics, or a business-related field preferred
• Experience in a 3PL environment (highly preferred but not required)

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