Senior Manager, Customer Experience Analytics & AI
Doordashusa
DoorDash is seeking a Senior Manager for Customer Experience Analytics to set the analytical vision for measuring and improving customer resolutions across support channels. You will lead a team of data scientists focused on CX quality and operational cost, uncover opportunities, and guide product and operations improvements with data-driven insights. You'll establish a clear measurement framework, own strategic insights, and partner with CX, Product, Engineering, and AI/ML teams to drive #J-18808-Ljbffr Doordashusa
Vacancy posted 3 days ago
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