Healthcare Operations Coordinator

Position OverviewThe Healthcare Operations Coordinator is responsible for maintaining the accuracy and integrity of admissions, discharge, transfer, eligibility, and authorization processes across multiple service lines. This role works closely with operational teams to support timely authorizations, ensure accurate documentation, and help drive clean claims and operational excellence.The ideal candidate is highly organized, detail-oriented, and able to thrive in a fast-paced healthcare environment while managing multiple priorities.Key ResponsibilitiesOperations & Authorization SupportManage pending admissions, new admissions, and outstanding items.Verify insurance eligibility and authorizations and identify potential issues impacting operations and reimbursement.Maintain authorization updates across multiple service lines.Create accurate and timely documentation for authorization and operational processes.Manage room and board agreements.Review weekly Revenue Cycle reports and address identified concerns.Facilitate root cause analysis and provide recommendations for issue resolution.Consolidate issue logs and communicate high-impact concerns to leadership.Team Coordination & Process ManagementFollow documentation standards established by leadership and support implementation of process improvements.Review operational playbooks and documented procedures to ensure accuracy and consistency.Train and onboard new employees on internal and external systems.Assign work and delegate tasks based on operational priorities and reporting data.Ensure appropriate staffing coverage and manage PTO requests and team calendars.Prioritize and triage service desk tickets, operational issues, and special projects.Develop and present topics during monthly team meetings.Prepare objective documentation to support quarterly and annual employee evaluations.Additional ResponsibilitiesIdentify opportunities for process improvement and operational efficiency.Support special projects and other duties as assigned.QualificationsRequiredHigh school diploma or equivalent.Excellent verbal and written communication skills.Proficiency with Microsoft Office Suite, including Excel and Word.Strong attention to detail and accuracy.Strong organizational and time management skills.Ability to prioritize multiple tasks and meet deadlines.Problem-solving and critical-thinking abilities.Ability to work effectively in a team environment.Flexibility to adapt to changing priorities.PreferredSome college coursework and/or relevant work experience.Healthcare administration, insurance verification, authorization, admissions, or revenue cycle experience.Experience with conflict resolution.Knowledge of government and commercial payer requirements.Experience identifying and implementing process improvements.Job Type & LocationThis is a Contract position based out of Louisville, KY.Pay and BenefitsThe pay range for this position is $24.34 - $24.34/hr.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a fully onsite position in Louisville,KY.Application DeadlineThis position is anticipated to close on Aug 10, 2026.About TEKsystemsWe're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.Job SummaryJob number: JP-006183365Profession: Other