IT Support Technician

About the Role At Varda, we're building the first routine industrial operations in space — and we need our technology to be as reliable as our rockets. As an IT Support Technician, you'll be the person who makes that happen on the ground. You'll own the day-to-day technology experience for engineers, manufacturers, and operators working on cutting‑edge spacecraft, keeping every endpoint, application, and network running at mission speed. If you thrive in fast‑moving environments, love solving problems across a diverse tech stack, and want your work to directly support humanity's expansion into space, this role is for you. This is a full-time, exempt position at our El Segundo headquarters. Responsibilities Provision, image, and support macOS and Windows endpoints across the organization — hardware, software, and everything in between. Administer Jamf and ThreatLocker to maintain endpoint configuration, patching, and security compliance. Own the user lifecycle in Okta and Active Directory — onboarding, offboarding, access provisioning, and SSO management. Support core tools including Google Workspace, Microsoft 365 GCC High, Jira, Confluence, Slack, and Smartsheet. Maintain conference room AV, office networking (Cisco Meraki), and physical security systems (Kisi, Envoy). Monitor and respond to security alerts from CrowdStrike and Zscaler, escalating incidents as needed. Manage secure access workflows and credential tooling via 1Password Business. Support compliance efforts across Vanta, ITAR, and GCC‑High requirements. Maintain asset inventory from procurement through disposal. Build and maintain IT documentation, SOPs, and knowledge base articles in Confluence. Write scripts (Bash, PowerShell, Python) to automate provisioning, reporting, and routine operations. Own special projects end‑to‑end, delivering on time with minimal oversight. Basic Qualifications 2+ years in an IT support or systems administration role. Proficiency with macOS and Windows endpoint administration — imaging, configuration, and troubleshooting. Working knowledge of Okta and Active Directory. Solid networking fundamentals: TCP/IP, DNS, DHCP, VLANs, Wi‑Fi. Strong communicator who can engage technical and non‑technical stakeholders equally well. Self‑starter who manages competing priorities without dropping the ball. U.S. citizen or lawful permanent resident (ITAR requirement). Preferred Qualifications Jamf Pro experience for macOS fleet management. Familiarity with zero‑trust architectures and Zscaler ZPA/ZIA. Exposure to AWS and SaaS administration. Experience with NIST 800‑171, CMMC, or ITAR compliance frameworks. Background in a high‑growth startup or aerospace environment. Pay Range Level 1: $27.00 – 36.00 per hour Level 2: $31.00 – 42.55 per hour Level 3: $36.00 – 48.30 per hour This role is on‑site in El Segundo, CA Leveling and base salary are determined by job‑related skills, education level, experience level, and job performance. You will be eligible for long‑term incentives in the form of stock options and/or long‑term cash awards. Benefits Health & Wellness Flexible PTO policy +12 paid holidays 100% company‑paid Medical, Dental, and Vision insurance plans for employees and dependents with FSA and employer‑matched HSA options. Voluntary accident, hospital, critical illness, and pet insurance. $120/month wellness reimbursement for gym and fitness expenses. 12 weeks of parental leave (with supplemental disability leave for CA mothers). Family building, pregnancy, parenting, and menopause benefits via Maven Clinic. Sponsored One Medical memberships for employees and their dependents. Financial & Retirement Substantial incentive equity in a fully funded space start‑up. 401(k) retirement plan with 6% employer match (immediately vested). $20/pay‑period cell phone reimbursement. Relocation support for new hires, if needed. Workplace Experience & Perks Fully stocked kitchen with lunch provided daily and dinner provided twice weekly. Company and team‑bonding events, happy hours and mission‑success celebrations. Complimentary EV charging. Dog‑friendly office space. ITAR Requirements Varda, like all employers, must ensure that its employees working in the United States are lawfully authorized to work in the U.S. Additionally, our employees are exposed to and have access to certain export‑controlled items. Because our employees are provided access to export‑controlled items, our policy is to only hire “U.S. persons” who are permitted to have access to our technology without an export license. “U.S. person” means: U.S. citizen, U.S. lawful permanent resident, or protected individual as defined by 8 U.S.C. 1324b(a)(3) (i.e., individual admitted to the U.S. as a refugee or granted asylum). E-Verify Statement Varda Space Industries, Inc. participates in the U.S. Department of Homeland Security E-Verify program. The E-Verify program is an Internet‑based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about E-Verify program. E-Verify Notice Right To Work Notice Varda Space Industries is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Candidates and employees are always evaluated based on merit, qualifications, and performance. We will never discriminate on the basis of race, color, gender, national origin, ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status. #J-18808-Ljbffr