Document Review Specialist

Job Description

Job Description

Title: Document Review Specialist

Location: Indianapolis, IN (Onsite)
Duration: 6 Months (Contract)

Job description:

The Document Review Specialist is responsible for reviewing, monitoring, and indexing scanned documents to ensure they are complete, accurate, and compliant with company and client standards. This role works closely with Field Documentation Specialists and internal management to identify scanning errors, maintain quality standards, and support process improvements. It is an onsite position that requires strong attention to detail, documentation skills, and the ability to work in a fast-paced production environment.

Key Responsibilities

• Review, monitor, and index scanned documents for accuracy, completeness, and legibility.
• Identify, document, and escalate scanning errors or discrepancies.
• Collaborate with Field Documentation Specialists and management to resolve issues.
• Generate reports on scanning quality, monitoring activities, and performance metrics.
• Maintain accurate documentation of work completed and time spent.
• Analyze quality trends and recommend process improvements.
• Participate in training and adopt new tools and technologies.
• Ensure compliance with HIPAA and other state/federal privacy and security regulations.
• Maintain expertise in scanning software and documentation technologies.
• Perform additional duties as assigned.

Required Qualifications

• High School Diploma or equivalent (required).
• Associate's degree preferred; Bachelor's degree strongly preferred.
• Equivalent business experience or relevant certifications may be considered.
• Minimum 2 years of experience in administrative support, document processing, or a similar production environment.
• Experience with Early Childhood Education and Care (ECEC) programs at the state level is a plus.

Required Skills

• Strong attention to detail and quality control.
• Document review and indexing experience.
• Excellent written and verbal communication.
• Reporting and documentation skills.
• Ability to work independently and collaboratively.
• Problem-solving and analytical skills.
• Familiarity with scanning/document management systems.
• Understanding of confidentiality and compliance requirements (HIPAA).