Transportation Manager- Mandarin Required

Job Description

Job Description

Benefits:

• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Position Overview

We are seeking a reliable and experienced Transportation Manager to oversee daily transportation operations, carrier capacity, dispatch, and delivery performance. This role is responsible for developing carrier partnerships, negotiating competitive transportation rates, and securing reliable capacity to support business growth. The Transportation Manager will work closely with warehouse teams, drivers, and transportation partners to ensure shipments are picked up and delivered safely, efficiently, and on time.

Responsibilities

• Plan and manage daily transportation capacity based on shipment volumes, delivery requirements, and warehouse schedules.

• Oversee vehicle assignments, dispatch schedules, pickup appointments, and delivery routes.

• Identify, source, evaluate, and onboard carriers and transportation service providers to expand and maintain a reliable carrier network.

• Negotiate transportation rates and commercial terms, including payment terms, capacity commitments, and service expectations, in accordance with company policies.

• Build and maintain long-term carrier relationships, conduct regular business reviews, and manage contract renewals and rate adjustments.

• Monitor market rates and capacity availability, evaluate carrier quotes, and identify opportunities to improve pricing and secure capacity during peak periods.

• Monitor shipment progress and lead the resolution of delays, missed pickups, capacity shortages, and delivery exceptions.

• Coordinate with warehouse teams to ensure shipments are ready for loading and dispatched on schedule.

• Establish and monitor carrier performance standards, including on-time pickup and delivery, service quality, and cargo damage rates.

• Oversee freight charge verification, resolve billing discrepancies with carriers, and implement cost-saving initiatives while maintaining service quality.

• Maintain accurate dispatch records, shipment tracking information, and proof-of-delivery documentation.

• Oversee carrier qualification reviews and required documentation, and ensure adherence to applicable transportation and safety requirements.

• Lead, train, and supervise dispatch and transportation staff, assign daily responsibilities, and manage shift handovers.

• Report operational performance, carrier development progress, and transportation cost trends to management.

• Drive continuous improvement in carrier selection, capacity planning, and dispatch processes.

• Perform other transportation and logistics duties as assigned by management.

Qualifications

• At least 3 years of experience in transportation, dispatch, logistics, carrier procurement, or a related field.

• Experience managing transportation operations, coordinating carrier capacity, or leading dispatch and transportation teams preferred.

• Experience in carrier sourcing, rate negotiation, and transportation partnership management preferred.

• Familiarity with dispatching, route planning, carrier management, and shipment tracking.

• Experience in e-commerce logistics, cross-border logistics, or warehouse transportation preferred.

• An established network of reliable carriers or transportation service providers is a plus.

• Ability to evaluate carrier quotes, understand transportation cost structures, and assess commercial terms.

• Familiarity with transportation management systems (TMS), warehouse management systems (WMS), and Microsoft Excel preferred.

• Strong leadership, communication, negotiation, coordination, and problem-solving skills.

• Ability to manage multiple shipments, respond to operational changes, and meet deadlines in a fast-paced environment.

• Strong attention to detail, with a focus on service quality and cost control.

• Availability to support urgent transportation needs outside regular business hours when required.