Change Management Consultant

Change Management Consultant

Location: Charlotte, NC (Hybrid)
Duration: 12 Month Contract


W2 ONLY, NO C2C


About this role:
S3 is seeking an Implementation Consultant in Merchant Services to lead standard implementation projects for both E-Bill Express, Payment Gateway, and other solutions.


In this role, you will:

• Project manage client-facing, less complex projects for E-Bill Express, Payment Gateway, and other solutions
• Apply project management methodology to facilitate implementations, establishing timelines, and tracking ongoing projects to ensure successful delivery for our clients
• Accurately document the status of projects, risks, and blockers as defined in procedures
• Provide training to clients and internal parties, as needed
• Escalate project challenges to leadership, Sales, and other parties, as needed
• Proactively identify and actively seek feedback and improvement opportunities from internal partners and clients
• Support strategic and team initiatives

Required Qualifications:

• 2+ years of Change Implementation experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Effective project management skills
• Stakeholder engagement experience
• Payments experience issuing, acquiring, network
• Has experience working closely with Sales, Relationship Management, Treasury Management teams
• Project Management Professional (PMP) or Certified Payments Professional (CPP)

Job Expectations:

• This position offers a hybrid work schedule requiring onsite presence in one of the listed locations
• This position is not eligible for Visa sponsorship

Must Haves:

• 2+ years of Merchant Services experience
• 2+ years of Banking experience
• The business are looking for an individual with client facing, implementation and an account management background