Customer Service Representative
Creative Financial Staffing
Customer Service RepresentativeThe Customer Service Representative provides fast, friendly support to customers through phone, email, and chat. This role resolves inquiries, processes requests, and ensures positive, efficient customer experience.Salary- 41,000-45,000Supportive team environment with room to growDirect impact on customer satisfaction and brand reputationClear processes, helpful tools, and ongoing trainingA role where strong communication and empathy truly shineRespond to customer questions with clarity and professionalismTroubleshoot issues and provide effective solutionsProcess orders, returns, and account updatesDocument interactions in the CRM systemEscalate complex issues when neededContribute to service quality and response-time goalsHigh school diploma or equivalent1–3 years of customer service experience preferredStrong communication and problem-solving skillsComfortable using CRM tools and basic computer applicationsAbility to stay calm, organized, and customer-focused
Vacancy posted 4 days ago
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